Earlier quoted context omitted.
I think people without any real background in the difficulties of automating purely human tasks (particularly manual ones), consistently underestimate the cost, difficulty and expense of maintenance for said automation. I used to work in a kitchen, so maintaining food service grade of cleanliness on robots, sounds frighteningly expensive to me.
On the other hand, you can walk into a Krispy Kreme and watch the machine work. There's no reason that machine couldn't make french fries with a few changes. Maybe everything won't be automated all at once, but if the economic incentive is there, it will happen. Pizza making robots are already a thing. There's no reason the shake machine can't measure its output to the cup instead of pulling a lever; drink machines i…
French fry hoppers automatically filling baskets from a frozen mini-closet. Out comes fresh fries.
Same for the cups that they can use in drive-throughs.
I think it’s up to the franchises to buy/install them. Depends on volume/space whether its worthwhile/possible.
Or they just push it to the customer to do it.