Earlier quoted context omitted.
Contrast this to Amazon: during design of the original Echo at Lab126, an engineering discussion took place where they determined that implementing the mute function in software would be less expensive in terms of component requirements than implementing a physical disconnect of the mic circuit. The engineering team refused to take the less expensive route, and insisted that the mute button physically disconnect the…
In this story, it was only lower-level engineers that took a stand for user privacy. It was them against everyone above them at Amazon. Doesn't sound like Amazon-the-company deserves credit. Update to clarify reasons for this characterization: Parent used the words "refused" and "insisted," which strongly suggest conflict between the pro-privacy engineers and others at Amazon involved in the project. And "so that no…
And second, Amazon did the right thing and listened to them, when they didn't have to. They could have given the project to a different team, reassigned people, or even fired them.
Instead, they had the sense to listen to their engineers, which was the right thing to do.