Earlier quoted context omitted.
Can you imagine Netflix or Amazon, Google or Facebook behaving this way? This is the difference between having a sense of civic duty and community vs. not. The customer/business relationship is a poor substitute for the real thing, even when they try to foster the trappings of false "community." there was a time when people considered the idea of an institution having a long and complete list of everything you've rea…
> having a sense of civic duty and community vs. not A sense of civic duty? These words sounds like they are from another period. I think this is low in the mindshare of the population of many western countries. As a society we're mostly concerned with personal progress, social influence and monetisation.
In the words of Toby Keith - It's all about me, it's all about I, it's all about #1...