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Leaked email from United Airlines CEO blames passenger for violent removal

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Re: Leaked email from United Airlines CEO blames passenger for violent removal

#231

Post by tyingq »

antisthenes wrote: post #224
tyingq wrote: post #217

Earlier quoted context omitted.

Are you asking for highly regulated products and services that aren't terrible? If so, automobile manufacturing is highly regulated, as is banking. Plenty of competition exists. In both, I have a very granular range of choices at different price points, and have no trouble finding ones I am happy with. Airlines generally have two tiers of service, and business/first does nothing for large parts of what makes the expe…

In this case, the service being offered by the airline is the booking itself. Your manufacturing analogy isn't appropriate, since they have to meet a minimum standard of safety for the product being sold. It is regulated heavily, because it deals with the potential loss of human life. What's more reliable - a flight that departs on time every time or the aircraft that performs the flight? (In case it isn't obvious, i…

I feel like some goalposts just moved.

Cars can be safe, but still crappy. Only part of their function is regulated.

Similar for banks. My bank provides great online functionality, friendly service, and more they aren't obligated to do.

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#232

Post by askafriend »

booi wrote: post #227
askafriend wrote: post #223

Earlier quoted context omitted.

That's how it always is right? It's always a voucher, not actual cash.

You are legally entitled to cash compensation but you specifically have to ask for it. http://onemileatatime.boardingarea.com/2017/04/11/what-are-y...

I had no idea, thanks for the information!

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#233

Post by blacksmith_tb »

4ad wrote: post #230
pdelbarba wrote: post #184

Earlier quoted context omitted.

PPL ASEL will cost you about $8k (doable if you really want it) and a 172@$105/hr wet to travel around in at 110kts. Take two fearless friends and you have yourself a private airline.

What do these acronyms mean? Google is not helping me.

Private Pilot's License? ASEL is a commercial pilot's license, apparently.

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#234

Post by [deleted] »

valuearb wrote: post #177
goatherders wrote: post #50

I love how they say he was advised that he was "denied boarding." Here's a tip: If I'm in a seat, you've already let me board. And if you planned poorly then that isn't my problem. Unlike any other industry of which I am aware, airlines are unbelievably skilled at making their problems their customers problems and then not apologizing for it.

10,000 flights a day, 365 days a year, sometimes the most improbable things happen. And once you are in your seat, doesn't mean you can't be asked to leave. http://www.detroitnews.com/story/news/local/wayne-county/201...

[deleted]

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#235

Post by bdavisx »

scurvy wrote: post #138
cm2187 wrote: post #69

Earlier quoted context omitted.

If there is a lawsuit, I bet the settlement will be several order of magnitudes that. Particularly given that the guy was a physician.

I doubt that United would be party to the lawsuit. It would be the airport cops who were called and roughed up the passenger.

They will be party to a lawsuit; and I'm guessing that they'll settle for some amount even if they would almost surely win. Their legal costs will be far more than $800 in any case.

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#236

Post by bdavisx »

maxerickson wrote: post #135
maxerickson wrote: post #22

Earlier quoted context omitted.

So it was stupid business not to offer more money for other people to leave the plane (or to find some other way to move the crew), there's nothing to argue about there. What did they do that should be illegal? Overselling each flight makes the tickets cheaper. People want cheaper tickets. So it isn't obvious to me that over selling is wrong. Is the problem that they failed to stop the people boarding before deciding…

Everyone should note that they called law enforcement and law enforcement used physical force on the passenger. Should the airlines be prevented from ever contacting law enforcement? Is law enforcement not responsible for their own actions after the airline asks them to do something?

The should not contact law enforcement when someone refuses to leave the plane because it's overbooked.

If someone is actually causing a problem or is somehow dangerous, then yes, by all means, call the police.

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#237

Post by taloft »

4ad wrote: post #230
pdelbarba wrote: post #184

Earlier quoted context omitted.

PPL ASEL will cost you about $8k (doable if you really want it) and a 172@$105/hr wet to travel around in at 110kts. Take two fearless friends and you have yourself a private airline.

What do these acronyms mean? Google is not helping me.

Airplane, single-engine land. It's a rating added on to a pilot certificate, and says what kind af aircraft you may fly. The "land" part means an airplane that lands on the ground, which is different from "sea", for airplanes that can land on water.

Also, note that minimally you would need a commercial certificate to fly for hire. Even then, there are some restrictions on how you can do that. A private allows you to fly with friends, but you may not charge them. You can share expenses for the flight with friends, but need to be careful that it's legitimate sharing.

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#238

Post by gol706 »

ProAm wrote: post #124
valuearb wrote: post #75

Earlier quoted context omitted.

So United should not have tried to board their flight personnel so that another plane full of passengers could sit on the tarmac for hours in Louisville with no crew?

The crew members needed to be in the destination the next day, surely there was other flights or connecting flights the crew could have taken? Maybe setup some seats in the baggage storage area in the belly for crew if it is such an emergency?

Some larger aircraft actually have that for routes that require crew changes.

http://www.businessinsider.com/secret-airplane-bedrooms-2015...

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#239

Post by tsunamifury »

_fizz_buzz_ wrote: post #83
tsunamifury wrote: post #63

Earlier quoted context omitted.

The plane absolutely could have left, entirely full of ticketed passengers. United held the plane to force this scenario -- since they wanted to replace ticketed paid passengers with their own staff to fly for free.

A pilot will not leave if they have a passenger on board who refuses to follow instructions by the crew. If you feel like you are treated unjustly (which might very well be the case here), take the fight off the plane.

Really? Would a plane not leave if the crew requested you remove your clothes and fly naked? Would it not leave if they forced you to fight another passenger?

There was no safety issue, and the crew only has power over you in the event of an issue of safety. There was no such issue.

Re: Leaked email from United Airlines CEO blames passenger for violent removal

#240

Post by pdelbarba »

bradleybuda wrote: post #216
pdelbarba wrote: post #184

Earlier quoted context omitted.

PPL ASEL will cost you about $8k (doable if you really want it) and a 172@$105/hr wet to travel around in at 110kts. Take two fearless friends and you have yourself a private airline.

The best advice I've received while earning my PPL is: "fly for fun, not for transportation". When you add the stress of "I/we need to get to our destination on time", mistakes get made.

Yes and no. You can definitely travel with it, just make sure you continue your training (IR), plan carefully, and don't put yourself in a position where anything worse than some PTO usage will occur if you don't make it back on time. Also, start small and get used to FBO operations. Nothing like being stuck somewhere after hours
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