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How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

nytimes.com

231–240 of 805 posts

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#231
post #25

That's actually pretty impressive. I mean, it morally questionable maybe. Is there a law that says Uber is required to send a cab to city officials? The official gave Uber access to his personal details. If Uber doesn't want to fulfill the request it seems reasonable that ultimately it's Uber's decision. I'm not sure what to think about this one.

City officials are not a protected class in the US that are provided legal protections connected to being discriminated against.

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#232
post #111

It took me about 8 paragraphs in to figure out what Greyball is, so to save you the time: Uber used various data sources to identify which people are likely government officials who are trying to collect incriminating data on them, and then blocks them from the service so they can't be caught in sting operations. But there's a lot in the article that doesn't make sense: >Other techniques included looking at the user’…

To add to the confusion, it's not uncommon in cities to have a government office within a building shared with other private tenants.

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#233

How diabolical! In a world where privacy has been traded away for convenience, it's poetic justice where a startup uses data mining techniques to subvert the government. This is the same government that would have no issues to use the same techniques to spy on its own people for its own motives. I'm neither on Uber nor the government's side in this case, just simply making an observation. The lack of data privacy see…

I totally agree with this. One thing that should be noted is that in this case the government was acting in the corrupt interest of the incumbent taxi industry. Once the system has been corrupted, tactics like Grayball become the only way for any company to disrupt the industry.

My guess is that Grayball was used most in jurisdictions with the most corruption and regulatory capture inflicted by the taxi/livery industry.

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#234
post #168

Earlier quoted context omitted.

> I couldn't find a good source, but it doesn't seem like that's something a CC merchant would have access to. Do they really get to see that? The first six digits identify the issuing institution. Here's a free service for looking up a bank based on that information: https://binbase.com

Interesting! But don't the CC agreements require them to only use CC numbers for the absolute minimum purposes necessary to process the transaction? (They can't store the numbers themselves except the last four digits IIRC.) So (based on the site) they could presumably use that number as part of fraud prevention but not to "identify possible narcs" -- I imagine the CC companies will be livid at this usage.

>> They can't store the numbers themselves except the last four digits IIRC.)

That's not actually true. Vendors usually have to store the entire number (but not the CVV/CVN). Most of them show you the last 4 numbers to prevent shoulder surfing and accidentally disclosing the number to someone who's taken over your accounts.

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#235

Earlier quoted context omitted.

My perspective is the opposite. In a world where large multinationals have the power to evade the law in a deliberate and systematic way like this, it's easy for governments to claim they need the same kind of power. Things like this are exactly what bureaucrats point to when they make their arguments for a surveillance state. I don't like the US government much, but I like it a lot better than the average multinatio…

I don't like the US government much, but I like it a lot better than the average multinational. When it comes down to it, we don't have more than our choice of devils. If I don't like Uber, I can... stop using Uber. What can I do if I don't like the service a state provides - can I opt out and stop paying? No, my only option is to flee - which the state will often try and prevent you doing anyway. The state is a huge…

> If I don't like Uber, I can... stop using Uber. What can I do if I don't like the service a state provides - can I opt out and stop paying? No, my only option is to flee - which the state will often try and prevent you doing anyway.

Flee? So states are a prison? Last time I checked it was pretty easy to leave a state which equals 'stop using Uber'. Fleeing implies you aren't allowed to go, that's wrong. The only problem is no other state (or country or whatever) is forced to accept you as a new customer.

And who would want a customer that doesn't want to pay for the products ..

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#236
post #182

Earlier quoted context omitted.

Maybe not a popular opinion but I find this entire thing pure genius. >I couldn't find a good source, but it doesn't seem like that's something a CC merchant would have access to. Do they really get to see that? The first 6 digits of a credit card can identify the issuing bank (BIN number - https://en.wikipedia.org/wiki/Payment_card_number ). If you ask your merchant they can readily provide you and up to date list.…

> [credit card BIN numbers] plus public payroll records Do California public records really make available where specific public employees bank?

I think they meant that they could use public payroll records to get the names of city officials.

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#238
That is pretty interesting, although 'greyballing' as a analog for 'blackballing' as an analog of creating a list of people you won't serve is taking it a bit deep. I wonder if a counter hack would be to make it illegal to discriminate against people based on whether or not they were a public employee.

I think it is completely reasonable to have a 'reputation' system where drivers can rate passengers as well as passengers rating drivers, and then sharing that rating so that drivers wouldn't pick up people known to be combative drunks. Having your app display a bunch of 'ghost cars' always out of reach has a certain poetic justice.

But parts of this are really mind blowing, going into shops and recording the IMEI's of burner phones for later correlation? I think that's a service right there.

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#239

So I ask this mostly out of horrified curiosity -- is there any negative press or revelation that could actually sink Uber at this point? What would it take for the company to fail? We've seen: * Systematic flouting of laws in public * Even further hidden avoiding of laws * Sexism complaints across the board * What appears to be a pervasive toxic culture, inspired (if not explicitly encouraged) straight from the CEO'…

They aren't too big to fail. What I have noticed is that even people that have concerns about their culture and unethical acts, will often use the service because it's convenient and (for now) cheaper than other alternatives. As long as Uber is fighting cities (instead of state/federal governments) and continues to have deep pockets... They will be around.

Seems like they haven't considered the fact that they would then be in the same situation their current competitors find themselves in, ripe for "disruption."

Re: How Uber Used Secret “Greyball” Tool to Deceive Authorities Worldwide

#240

Earlier quoted context omitted.

My perspective is the opposite. In a world where large multinationals have the power to evade the law in a deliberate and systematic way like this, it's easy for governments to claim they need the same kind of power. Things like this are exactly what bureaucrats point to when they make their arguments for a surveillance state. I don't like the US government much, but I like it a lot better than the average multinatio…

I don't like the US government much, but I like it a lot better than the average multinational. When it comes down to it, we don't have more than our choice of devils. If I don't like Uber, I can... stop using Uber. What can I do if I don't like the service a state provides - can I opt out and stop paying? No, my only option is to flee - which the state will often try and prevent you doing anyway. The state is a huge…

> If I don't like Uber, I can... stop using Uber. What can I do if I don't like the service a state provides - can I opt out and stop paying? No, my only option is to flee - which the state will often try and prevent you doing anyway.

You can't evade a service like Uber either which does have an impact on the commons just like a Government does. You can avoid giving Uber your money but that isn't quite the same thing.

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