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Razer targets perfect Linux support

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Re: Razer targets perfect Linux support

#231

I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…

Another signal about the reliability of the company is how they handle logistics. So if you are an US citizen living in Germany, you cannot buy a laptop with US keyboard layout. The assumption that razer makes is that if you access the website from a Germany, you are a german citizen, speaker and someone who uses a QWERTZ keyboard.. Im literally trying to purchase their product, but they discourage me with this absur…

I had a similar problem getting a new MacBook Pro with a UK keyboard. I live in Hungary. Ordering online in Hungary or buying in a store gets you a Hungarian keyboard. The U.K. store won't deliver to Hungary. In the end I got a flight back to the UK to pick one up.

Re: Razer targets perfect Linux support

#232

Earlier quoted context omitted.

I also got bit by this. Razer's simpler wired keyboards and mice might be OK, but their systems are fundamentally broken. The Razer Blade Stealth (7500u) has broken Thunderbolt 3 / USB-C support. Most popular devices simply won't work at all, even though they work with other Kaby Lake computers, and even though they work with Razer's own previous Stealth laptop (6500u model). The Razer Core has broken display softwar…

Additionally, the Razer Core's USB ports just flat out don't work. There's a power short of some sort in the internal USB hub, so that if you plug in a device that draws any more than the lowest amount of power, it cycles through a connecting/disconnecting state, looping forever. This probably isn't a short; it's more likely a software problem. I can see how they could get into that mess. Remember, with USB, you're o…

* Plugable report similar problems with their dock.[1] They also power both sides while trying to pass through data.

* Similar problems reported for Anker.[2]

* And CalDigit.[3]

This may be a generic problem with USB-C middle boxes which power in both directions. Some configurations don't work, and this is tough to troubleshoot. The standards compliance test procedure for USB-C hubs [4] doesn't seem to contain this case. The test designers were still thinking "tree with computer at root" in 2015.

[1] http://plugable.com/products/ud-ca1/ [2] http://www.macworld.com/article/3057186/macbook-accessories/... [3] http://caldigit.com/usb-3-1-usb-c-dock/faq.asp [4] http://www.usb.org/developers/compliance/usbcpd_testing/3.1_...

Re: Razer targets perfect Linux support

#233
post #218

Earlier quoted context omitted.

Two differences are 1) you accessed that site in the US(?) and 2) GP said businesses, which indicates a business portal rather than the consumer store. I wouldn't be so quick to call GP a liar. If you haven't encountered it, trying to do things online in another country is an eye opening experience. For example, indeed.com wouldn't even let me go to US job listings when I was in Hong Kong. Products, pricing, everythi…

In Spain, you don't have problems configuring an Apple computer with US keyboard since since a lot of years ago Right now I'm configuring a MB Pro in Apple.de with US keyboard

Cool, now try it from South Korea. No keyboard options.

http://www.apple.com/kr/shop/buy-mac/macbook-pro?product=MLH...

See, it's not hard to find examples. Now we can conclude by robertdpi's assessment that Apple is an unreliable company, because they assume all people living in South Korea want the same keyboard.

Re: Razer targets perfect Linux support

#234
post #173

I am one of many disgruntled Razer Blade Stealth and razer core owners, currently awaiting a refund. Some customers are on as many as their 4th or 5th replacement unit. They have no English support in the UK, just a couple of german phone numbers which nobody seems to answer. The forum is terrible and they can't translate emails correctly. It's insulting. The typical issues are usually related to firmware, which myse…

Are you sure that shitty support isn't coloring your view of the machine? I've got a RBS+Core and a MBA. Aside from the MBP having a better keyboard (and obviously TouchPad, as it does vs any PC) it's a great machine.

It's funny, but the touchpad is what kept me on a MBP for my late 2014 purchase... love the touchpad... not sure if I can stomach it again when I get another laptop, as everything else I like about mac has either gotten stale, soldered on, or simply not providing enough value to justify the cost.

But the touchpad is far and above anything else.

Re: Razer targets perfect Linux support

#235
post #186

Earlier quoted context omitted.

Then again, I have yet to witness any laptop that is as quiet as a MBP. Every Windows laptop I've encountered, no matter if at university, at work or at home, had its fans spinning even at idle - while it takes a 2015 MBP to do a full recompile of all Macports packages to noticeably heat up, much less engage the fans. It's a side effect of both Apples unibody aluminium cases which are way better at heat dissipation t…

Yes, noise and battery runtime are the only two things keeping me with a MacBook. I'd be willing to compromise on other things (resolution, CPU, aesthetics), but there is still no alternative. But currently still happy with my 2015 MBP Retina. That's the thing that people don't understand if they've never owned a MacBook. Build quality and noise are not in the specs, so they only compare it on price / power. Also som…

I'd add the touchpad to that... second to none imho... my logitech keyboard for my htpc feels about as good, but the fixed (not able to be adjusted) right click region is irritating over two/three finger clicks.

Re: Razer targets perfect Linux support

#236

Earlier quoted context omitted.

The biggest problem I have with Apple is that they've completely lost track when it comes to their core user group. A modern MBP still can't have more than 16GB RAM, it has 0 legacy ports, and cannot be upgraded at all. Yes it might be a perfect laptop for hipsters who just want to show off their MBP and do the occasional Photoshop, but without developers who create programs for OS X or professional users who make th…

How many developers actually need >16gb for normal work? They exist for sure, but I would posit that its only some vanishingly small portion in practice.

Anyone running a handful of VMs for DBs/apps/services while also developing Java or .Net "enterprise" (fat-stack) applications. It's pretty easy to hit very high usage.

I do mostly web-stack stuff with node, and chrome is probably my biggest offender... But I've also got multiple tabs in firefox open, not to mention VS Code and other desktop-ified apps (spotify, slack, etc). I do okay with 16GB... but I know when I fire up a windows VM with Visual Studio, man does it get tight.

Re: Razer targets perfect Linux support

#237
post #103

Earlier quoted context omitted.

Another signal about the reliability of the company is how they handle logistics. So if you are an US citizen living in Germany, you cannot buy a laptop with US keyboard layout. The assumption that razer makes is that if you access the website from a Germany, you are a german citizen, speaker and someone who uses a QWERTZ keyboard.. Im literally trying to purchase their product, but they discourage me with this absur…

At least Razer offers ISO keyboard layouts. I'm very grateful for that. All their competitors offer only US layout, no matter where you buy. [1] -- [1] Apple Macbook Pro is the closest device that has a ISO layout option. ASUS/Acer/HP/Dell/MSI/Gigabyte etc only offer ISO layouts for their "mainstream" devices which are nowhere near the level of performance that a Razer Blade has. All "gaming models" are US keyboard o…

> All their competitors offer only US layout, no matter where you buy.

I am so happy about that. These continental European keyboards have symbols in wrong places, useless (unused) symbols (like ± in place of a colon in case of the Dutch one) and a short left shift (German QWERTZ, Belgian/French AZERTY and Dutch QWERTY all have that).

I remember doing a PHP web development internship once (like 4-5 years ago) where they had keyboards with a short left shift key. Two weeks into it I gave up trying to get used to it and remapped the I also remember buying a mechanical keyboard that had a long left shift on the cover but after unpacking turned out to have a short one. Felt silly to return it over that (by now I would) so I gifted it to my brother instead.

God I hate those non-US keyboards. French/Belgians are the worst, having to hold down shift to type a freaking number and that while having a short left shift key.

Re: Razer targets perfect Linux support

#238

Earlier quoted context omitted.

How about thinkpads? I really enjoy my t450s.

Since Lenovo's three spyware scandals, I'm never touching one again. I love my t410, but it's showing its age (or, has been for years) and as much as I wanted to go with Lenovo for a new machine, I can't bring myself to buy something that's MITMing my TLS connections or has firmware that persists spyware. These issues may be fixed in the newer models, but the company has lost all trust in my eyes.

From what I understand this issue never affected their Thinkpad line.

Re: Razer targets perfect Linux support

#239
post #79
post #42

Razer's Synapse, or cloud based drivers seem like a huge step backwards. Needing to make an account so I can change the sensitivity of my mouse is crazy. I've heard the argument * they needed more space on the device so couldn't include the drivers and configuration * cloud drivers allow portability of configuration Both of those fall on their face in reality. Lan gaming is mostly dead since most multiplayer games ar…

you can run synapse in offline mode.

Only if you're logged in already. Just look at their Facebook page during the S3 outage, on which Synapse relies on. That software is just a piece of crap.

Re: Razer targets perfect Linux support

#240

Earlier quoted context omitted.

It's a high quality linux-ish environment and has a huge ecosystem of developer tools. You can get almost anything that runs on linux on your MBP and you can also get a ton of things you can't get on linux that come from Apple or from enterprise companies. It's also probably the number 1 dev environment for a ton of use cases so you get support and network efforts in the ecosystem. Are you a fullstack dev? Then OSX i…

If by 'almost anything' you mean 'some, mostly using node.js or ruby', then yes. Otherwise, no. For example, Docker has to run a Linux VM underneath to just work. Both linux and macos have different strengths and weaknesses, and one is not a fully capable replacement of another, not even just for the cli/daemon stuff. I'm writing this on a rMBP - and there are still reasons to ssh into a centos box.

The thing is on a MBP I can run a Linux VM, which is good enough for almost everything. The reverse is not true.

There is a ton of good software for macOS that isn't available on Linux.

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