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How the Maker of TurboTax Fought Free, Simple Tax Filing

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Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#221

Why does anyone give a fuck what Grover Norquist says? He was never elected to any office.

He managed to get 238 of 242 House Republicans and 41 out of 47 Senate Republicans to sign his pledge. He's not elected, but his adherents certainly are.

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#222
post #205

Earlier quoted context omitted.

> You apparently paid almost three years late Well that's the thing, the IRS can wait 3 years (or 6 if the error was bad enough), then look at your taxes, and pound you with 4%/year, instead of setting up a job to look at everything right away.

Is that what happened in this case? Again, this is turning into an anti-government diatribe. The original assertion was that the IRS would apply heavy penalties for getting math wrong on the return. No, that's incorrect. Then it was that they'll assess a 12% penalty. No, that's wrong too, it's just a 4% APR. Now your claim is that they're... what, lying in wait ? Deliberately maximizing penalties? That's not my exper…

Since you had a good experience then we are to suppose that everyone has a good experience? I believe there are a good number of stories to show that people have had rather bad experiences with the IRS. Just like you, I'm sure there are stories of people having a good experience with the IRS.

You used yourself as an example, he used himself as an example, so I fail to see how he is required to provide another counterexample to you at this point.

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#223
post #205

Earlier quoted context omitted.

Is that what happened in this case? Again, this is turning into an anti-government diatribe. The original assertion was that the IRS would apply heavy penalties for getting math wrong on the return. No, that's incorrect. Then it was that they'll assess a 12% penalty. No, that's wrong too, it's just a 4% APR. Now your claim is that they're... what, lying in wait ? Deliberately maximizing penalties? That's not my exper…

how do you like working for the IRS? Seriously - you're arguing FOR the group that takes money from people at gun point?

[deleted]

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#224
post #11

This stuff aggravates me. My taxes aren't abnormally complex (single, one state, very few deductions, one w-2), but I get several 1099s for my investments and end up spending an hour filling them in manually, importing CSV files from my brokerages, and double checking the numbers. What annoys me is all the forms clearly state the IRS has also been sent this information; I'm literally filling out forms in a slow, erro…

I haven't manually entered more than a trivial amount data into TurboTax in years. Most banks and brokerages seem to be on the direct-download bandwagon these days.

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#225
post #210
post #179

Earlier quoted context omitted.

Since I can't reply to you in the other comment: Like I said, it was an error on our part. I don't disagree that at all. I have absolutely no qualms in paying what I owed. But I wouldn't have paid a dollar over the amount owed if they had adequate systems in place to catch my typos and immediately notified me to fix it. But a lack of proper processes on their part meant it took them 2+ years to find an error and now…

This is where I simply don't understand the thought process. You got burned and had to write a check, and you're angry. And yes, a more efficient and effective tax regime ( which is what the linked article is about! ) would have caught that faster and you would have been less angry. But that's where this has to stop -- your rationalizations just don't hold water. I mean, really: how is paying 4% APR on a loan[1] you…

> I mean, really: how is paying 4% APR on a loan[1] you got from the government "at their mercy?". It's not even a bad rate for an unsecured loan! People routinely pay much higher for car loans, and even now mortgages (which are at historic lows) are only a little better.

Because I didn't want the loan. What's not to understand. I wouldn't have had a problem paying the full amount if they had told me sooner. Also it was over 6% because it was 2+ years and not 3.

> My guess is that they weren't actually "estranged" three years ago, and she probably did meet the definition of a dependent.

I'm certain it met the definition but not the spirit. It wasn't worth having us fight or prolong this. As it is it took 8 months, four registered letters, 20+ hours on the phone, and numerous meetings with my tax attorney to get this resolved. IRS didn't just say "Cannot qualify for Hope Credit because lifetime limit was reached." They outright denied it and asked for the full amount with interest immediately. If this was a business deduction like restaurant bill, we would've paid it immediately. But denying education credit without any reason why? We had no idea her 4 years credit was already used. We had to contact her school, Sallie Mae, review all of our past records etc. and finally our accountant suggested that maybe when she was younger, someone claimed her.

This 2 year $500 'unsecured loan' at a wonderful interest rate cost me easily over $3k and delayed my citizenship process by 8+ months. Did you know if IRS has an open claim against you, you cannot file for citizenship even if you're married to a citizen, lived in US for 13 years and have a green card? I'm not angry. I'm just saying their systems and processes leave much to be desired.

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#226
post #71
post #11

This stuff aggravates me. My taxes aren't abnormally complex (single, one state, very few deductions, one w-2), but I get several 1099s for my investments and end up spending an hour filling them in manually, importing CSV files from my brokerages, and double checking the numbers. What annoys me is all the forms clearly state the IRS has also been sent this information; I'm literally filling out forms in a slow, erro…

Turbotax has data import for some of the major payroll systems. However, making this work with IRS data directly, is a secure way, it not a trivial task and this task has to be performed by the IRS, not Intuit. Note that this is not what Intuit lobbied against - it's preparing the whole return (which is non-trivial, especially given law changes and thousands of options that exist) against just exporting data. I don't…

'especially given law changes and thousands of options that exist'

The IRS needs to have this logic and data import anyway to be able to verify the return. So, all they really need to do is process everything by say March 15, and allow someone to see the data on a website and click (Accept).

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#227
post #122

Earlier quoted context omitted.

You forgot the part about when == is != they get to charge you a giant penalty. That's no accident.

No one pays penalties for simple mistakes. That's what FOX news tells you, but it's not true. We've made five-figure goofs on taxes in the past and a simple letter explaining the mistake (assuming it's an explainable mistake and you didn't get caught in actual attempted fraud) is enough to get the penalty waved.

"No one pays penalties for simple mistakes. That's what FOX news tells you, but it's not true"

My first reaction is "agree" as I have been through this as well.

But now I will modify that agreemet to recognize that not everyone is smart or capable enough to know how to approach fixing something like this with a letter. Or to take the time to read the letter or understand what is going on. Or maybe they go to the clerk at the tax prep office and they are clueless so they ignore the letter and then they have a bigger problem. Stuff like that does happen. There are probably more people who don't know or have the resources to handle this then people that do.

As an aside many years ago I received refunds of thousands of dollars of overpaid sales tax to a state by simply submitting a letter and a spreadsheet which they never audited or checked. I could have said anything with practically any amount (iirc maybe 20k was the amount requested inflation adjusted approx.). By simply presenting a spreadsheet showing the errors each month and writing a letter a check arrived back cheerfully iirc 6 mos. later. Just like that.

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#228
post #147

Earlier quoted context omitted.

Seconded. Mine was a 6 figure mistake. I fact, it COST the IRS money to contact me. Once they sent info I realized the error, and that I did not in fact owe 6 figures. Paid it anyway so my wife wouldn't stress about penalities, restated ( took a year) and then received a refund with hefty interest paid by the IRS. Along the way their support line was helpful in getting some questions answered.

At the risk of seeming flippant, but if you can afford to pay a six figure mistake just "so my wife wouldn't stress", then she probably really didn't have too much to stress about, financial burden of penalties or otherwise.

That's like saying you shouldn't get stressed about receiving a parking ticket as long as you have the money to pay the ticket. Or you shouldn't get stressed if you get dinged with a penalty for not using an airline ticket or (pick your example). The truth is people do get stressed regardless of what their financial situation is. (Add: Logically they shouldn't but they do.)

More to the point the thing that causes stress is the fear of the unknown. The fear of "what if" where you don't know the outcome. One of the ways I have found to at least reduce a bit that stress is to come to the acceptance that the outcome even worse case scenario can be dealt with or how it will be dealt with which seems to work for me as a mind game.

Add: Also the parent's wife may have a different financial upbringing and might have a case of ptsd because of family history or other factors.

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#229
post #44

Earlier quoted context omitted.

The government doesn't do anything at market rates. They employ below market rates, and contract external companies above market rates. This is (unfortunately) by design.

For what its worth, government jobs are also a bit more secure and generally provide pensions and other benefits. Whether those benefits are worth a decreased salary depends on the individual.

Unfortunately, the pensions are largely gone the way of life 401(k)s, and with the furloughs that have been coming due to Congressional instability, those things are not really that true anymore.

Re: How the Maker of TurboTax Fought Free, Simple Tax Filing

#230

To those saying "We should be more like Sweden/Finland!", I'd ask whether those countries have a tax system that is also based on using tax credits and deductions to lower your tax due? I don't know the tax codes in those countries but my guess is that, because they use the tax entity-created system, they do not have such a complicated tax code as the US. In the US, you have two sides of this: (1) the IRS, and (2) CP…

Swedish here. There are deductions you can make but for the majority, it is either simple, or it has been prefilled. For example, for retirement savings of a very specific kind (IPS for Swedes reading this) there is a possible deduction and I believe it is pre-filled. Same thing for interest on house loans (I believe).

For capital gains vs losses, when you trade with stock, you however have to do it "manually" (not pre-filled). (For Swedes: K4 I think is mandatory but can easily be computed by your portfolia broker such as Avanza).

I think today the website that the Swedish tax office provides for you to actually fill in and confirm your tax statements is like a free, online version of what previous generations commercial tax software was about. Every year it includes yet another bit of functionality that simplifies it or handles a new corner case. For the majority it has been very simple for quite some years - send an SMS to confirm the pre-printed statement for example. But if you trade with shares, or if you have a business, or for example own forest (which automatically makes you a business), it is not as simple yet.

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