The Android verification is such a broken experience. Recently I decided to purchase a dev account for my company, so far: 1) Provided my company DUNS number etc. once to create the payment profile. I did this some times ago, don’t remember the details but it was an involved verification process and it is marked as verified business payment profile. 2) Later on the payment step verified myself with a passport and ban…
That sounds a lot like my experience as an Apple Developer too, with the added bonus (unclear from your description if you experienced this too) that they took my money before the verification process was finished and wouldn't refund it once their AI couldn't connect my face to my ID and wouldn't let me connect with a real person (the first dozen times were on them, but after that it was maybe my fault for including…
Companies operating in Europe must provide a clear way to appeal automated decisions: https://www.edps.europa.eu/data-protection/our-work/publicat...
You might not have a way to actually file a complaint against them but quite often, their legal department will just have a quick look at your case and just give you what you want without bothering to tell you anything. Worth a shot.