I also don't understand the fear around SaaS recently... People believe some weird narrative about AI replacing SaaS apps... Oh boy, people actually think that building the thing is the hard part. The entire software industry is pure crony-play; the people who run the big corporations own shares of their SaaS providers so they have no incentive to cut those contracts. Same with payment processors. I can't believe people still think we have a free market.
You can point to any company that's successful and there will be conflicts of interest all over the place. It doesn't even matter what the company does TBH. It's irrelevant.
People are just competing on who can make the money move around in circles within their group the fastest. Money certainly seems a lot more abundant when it passes through many hands and people are just buying stuff from each other.