Earlier quoted context omitted.
Your reply seems focused on size, but this line caught my attention: > trusting them to make the right decisions. I'm wondering if trust isn't the real issue. For example, wouldn't a large high-trust organization be able to provide good care? Or is there something intrinsic to scale (e.g. diffusion of responsibility) that makes "high-trust" and "large organization" incompatible?
Paperwork. I swear, it's paperwork. My mom is a (retired) preschool teacher. By the end of her career, she was working for a school affiliated with a large chain, and maybe 1/3 of her time was spent on filling out all the paperwork required by management. That was time she absolutely was not spending with the kids. My dad is a (retired) doctor. Similar story there. His hospital ultimately ended up associated with a r…
There's some irony here considering software has been promising for decades to help businesses scale information sharing.