This kinda sounds like out of touch big city reporting or something… I’ve experienced broken carts, but not often enough to say “man, those things are always broken”
cnn is news entertainment.
> While the rubber wheels cost twice the price of the standard polyurethane ones, Diaz said P&H Casters’ natural rubber wheels can last for about a decade, barring mistreatment from customers. In a busier store environment, they can hold out between four and five years.
> However, many retailers choose cheaper parts because the upfront price is typically higher for more durable material, Poulos added.