Americans duped into losing $10B by illegal Indian call centres in 2022: report

Post by pca » Tue, Dec 27, 2022, 5:27 PM UTC

tester457 wrote: post #145

grammers wrote: post #82

I once had an issue with Microsoft at work and had to get MS support to help me. They literally called me on the landline and asked for remote control of my computer. It was totally legit. Still I felt uncomfortable and asked for a Teams session with screensharing instead (and not remote access), but this 'was not possible'. So, how are people to distinguish between 'fake' calls and real ones if companies still use s…

Maybe their email domains, I don't think scammers can get a hold of domains like "microsoftsupport.com"

Post by jacquesm » Tue, Dec 27, 2022, 5:27 PM UTC

jeltz wrote: post #187

bbbbb5 wrote: post #135

Earlier quoted context omitted.

No they can't. The scammers will just hire a random person from indeed/monster/whatever, ship them a SIM box and tell them to fill it with prepaids.

Yeah, I do not see how stopping the spoofing (which I am all for doing) would be anything but a minor inconvenience for them.

Post by bbbbb5 » Tue, Dec 27, 2022, 5:29 PM UTC

jacquesm wrote: post #223

jeltz wrote: post #187

Earlier quoted context omitted.

Yeah, I do not see how stopping the spoofing (which I am all for doing) would be anything but a minor inconvenience for them.

Enough minor inconveniences and the barrier to entry will go up, this will favor the larger players but those you can then go after with other means. It's never going to be a one-stop solution. Ideally there would be a warning that a call does not originate locally, routing the call through a local representative would generate yet another signal that you might be able to close off, including the possibility to decla…

Post by pnw » Tue, Dec 27, 2022, 5:29 PM UTC

jacquesm wrote: post #105

cute_boi wrote: post #84

These days whenever I hear Indian voice, I just reject call. They way they target grandparents is surreal. One day they told my my friends parents that their children is in accident and they have to pay in gift cards. It is so distressing to elderly people. US must take strict actions and call out India publicly. Elderly people are weak, education isn't going to solve the scam problem. Scammers must be punished harsl…

Telco's could put a stop to this if they really wanted to. Start with disabling number spoofing for international calls, if the number presented isn't in the country of origin then reject the connection request. Another choke point is the gift card system.

Post by jacquesm » Tue, Dec 27, 2022, 5:30 PM UTC

bbbbb5 wrote: post #216

jacquesm wrote: post #204

Earlier quoted context omitted.

Yes, but that would at least put them at the same level as burner phones with a physical presence required in the target country (or close to it). Anyway, since you are willing to shoot down each and every suggestion in this thread short of rolling over and accepting the damage how would you tackle it?

Can you give a single example of similar fraud being successfully tackled? Not just the scammers being caught, but the entire scam being rendered unprofitable. European authorities haven't managed to do anything about the car selling scams Romanians have been running for decades now. Nobody has managed to do anything about the Nigerian prince scams. BEC with truly shitty phishing pages keeps on growing and growing. T…