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Tell HN: YouTube and how my wife lost 7 years of work

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Re: Tell HN: YouTube and how my wife lost 7 years of work

#221

Post by Spooky23 »

jiggawatts wrote: post #205
Daishiman wrote: post #127

Earlier quoted context omitted.

Sure it does; your 15 person company can go out of existence just by a fight between founders. Lead engineer gets run over by a bus and didn't document his work? You're done. Lose your other customer out of the 2 that were keeping you alive? You have to fire half of your staff. Whether the reason was made to justify the existence of some parasites doesn't change the fact that it's a real reason. A company that's been…

This is an absurd argument trotted out by people who -- to be blunt -- have absolutely no idea what really goes on. Lawsuits by government agencies against suppliers are rare, and likely to result in a loss if attempted against large corporations. Companies like Microsoft or Oracle have armies of the best lawyers on retainer. Government agencies can only afford the ones that have sensible shoes and patches on their j…

I spent some time at a large .gov entity. Our terms were pretty brutal, to the point that big companies would only contract via third parties.

Acquainted with a few pretty terminations for cause, some of which put resellers out of business.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#222

Post by LightHugger »

jdhendrickson wrote: post #56

Mea Culpa I'm in the industry. I knew we should have had backups. She is brilliant but not technical and while the backups would have been expensive and difficult due to size, I should have built multiple NAS and distributed them geographically and used Syncthing to keep them updated. To be clear we were legacy G-suite users and have converted to paying customers, so it was a free service while this happened, and is…

Indeed you have become one of those "lightning strikes". What would have convinced you that it was a real possibility though?

Even reading this post, many readers are will also just assume the same as you did, that it was a lightning strike and will never happen to them... Not sure i have a solution myself.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#223

Post by newscracker »

jwong_ wrote: post #186
jen729w wrote: post #176

Earlier quoted context omitted.

Just gonna throw Migadu in here as a mail host. Everyone loves Fastmail, which is cool - I'm an ex-happy-user - but Migadu's point of difference is their pricing. Whereas Fastmail charges by the user/month (or did when I was there), which can add up quickly if you've got a bunch of domains, Migadu does not. They charge by volume. You can add as many domains and mailboxes as you like. For some use cases - mine, and li…

I had a very poor experience with migrating off Migadu when they dropped their free tier. It completely soured me off them forever.

On a related note, I’ve commented earlier about this. I didn’t like the way Migadu dropped the free tier when the pandemic was raging, with a short notice. From that experience, I can’t bring myself to trust it. I really appreciate the pricing that’s not per user/mailbox, but there’s more to a business than just pricing.

Mxroute provides a similar service that’s not based on users/mailboxes and is cheap enough for multiple domains and multiple mailboxes.

For those concerned with privacy and data stored in certain countries, Mxroute stores data in the U.S. (like Fastmail) and Migadu stores data in France (a 14 eyes country) even though the company is incorporated in Switzerland. Migadu also does/did not encrypt data at rest (as of a couple of years ago). So any seizure of its servers in France means your data could be exposed.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#224

Post by newscracker »

jen729w wrote: post #176
pembrook wrote: post #94

After seeing posts like this on HN for years, this one officially scared me enough to completely migrate off Gmail altogether. I’m in the process right now of removing my gmail from any online account. Pro-tip: if you use a password manager, it’s as easy as searching for your Gmail address. For all other accounts, I’ve been able to find them by searching for the phrases “verify your email” or “verify email” or “verif…

Just gonna throw Migadu in here as a mail host. Everyone loves Fastmail, which is cool - I'm an ex-happy-user - but Migadu's point of difference is their pricing. Whereas Fastmail charges by the user/month (or did when I was there), which can add up quickly if you've got a bunch of domains, Migadu does not. They charge by volume. You can add as many domains and mailboxes as you like. For some use cases - mine, and li…

I completely agree on the pricing front. Migadu’s pricing (like Mxroute’s) is good for those who need multiple mailboxes.

> They're run by real people in Switzerland.

Please note that the data centers used by Migadu are in France. This may be a concern for some people who are looking to avoid 14 eyes countries.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#225

Post by newscracker »

OP, I can’t help except upvote the post for visibility. But if or when you get those videos, I hope you’d move to a platform that works for its customers (who are the users). In the case of YouTube, your wife was not the customer. Continuing to support such abusive platforms once any rogue bot activity is controlled would be harmful.

Edit: I just read one of the OP’s comments about backups not being there and how that should’ve been planned. Please disregard the below paragraph, OP. I’m still leaving it around for others.

Also, please always have backups of videos uploaded anywhere for sharing. I get that this may be irritating to read right now, but data that’s not stored on one’s hardware cannot be trusted to be around for long.

Re: Tell HN: YouTube and how my wife lost 7 years of work

#227

Post by Daishiman »

jiggawatts wrote: post #205
Daishiman wrote: post #127

Earlier quoted context omitted.

Sure it does; your 15 person company can go out of existence just by a fight between founders. Lead engineer gets run over by a bus and didn't document his work? You're done. Lose your other customer out of the 2 that were keeping you alive? You have to fire half of your staff. Whether the reason was made to justify the existence of some parasites doesn't change the fact that it's a real reason. A company that's been…

This is an absurd argument trotted out by people who -- to be blunt -- have absolutely no idea what really goes on. Lawsuits by government agencies against suppliers are rare, and likely to result in a loss if attempted against large corporations. Companies like Microsoft or Oracle have armies of the best lawyers on retainer. Government agencies can only afford the ones that have sensible shoes and patches on their j…

I have extensive experience in the outsourcing and contracting business for large institutions, and none of what you're saying is a refutation.

Of course lawsuits against suppliers are rare, because conflicts between suppliers and clients are resolved through contract law. When I was managing customers' servers we had specific SLAs and service metrics that if not attended to resulted in the supplier reimbursing the customer by a _nice_ amount. A Sev1 incident on mainframes that was attended to later than expected could cost tens of thousands to the supplier.

You point to government agencies, but you forget that the consumers of these services are also large Fortune500 companies with very explicit profit motives, cost-saving policies, and relatively effective IT departments. Large companies are as leery as governments of small suppliers for the same reasons. Is the argument valid considering that there are very competent organizations that hold the same reservations?

Re: Tell HN: YouTube and how my wife lost 7 years of work

#228

Post by aaaaaaaaata »

mNovak wrote: post #219
jen729w wrote: post #176

Earlier quoted context omitted.

Just gonna throw Migadu in here as a mail host. Everyone loves Fastmail, which is cool - I'm an ex-happy-user - but Migadu's point of difference is their pricing. Whereas Fastmail charges by the user/month (or did when I was there), which can add up quickly if you've got a bunch of domains, Migadu does not. They charge by volume. You can add as many domains and mailboxes as you like. For some use cases - mine, and li…

I did enjoy Migadu and want to support them, but I had more than one important business email get filtered on the receiving end as spam because of the host. I found myself having to check in with people on sensitive matters to ensure they got my email, which is not a great look. This was back in the free tier days (though I had a paid account), so maybe its improved now.

It's a terrible look — one that you can't avoid with 100% certainty even with a Google or Microsoft email!

Re: Tell HN: YouTube and how my wife lost 7 years of work

#229

Post by [deleted] »

jonwinstanley wrote: post #60
hermannj314 wrote: post #35

Is there an effort to build a solution to problems like this that don't rely on a friend of a friend from Google 'fixing' things. At some point the FDA didn't exist and we decided to create it to regulate an industry. At some point, fair credit reporting didn't exist and we decided to create that to regulate a different industry. Is there a real and lasting solution to this problem that the firm hand of democracy can…

A friend of mine had a similar problem in Google maps. He’d spent years adding photos and reviews and his photo views were in the millions, then Google flagged him as doing something that violated their terms. Within a week his whole account had been taken down and there’s no way to speak to a human about what happened. Never even received confirmation of which post was in violation and what the issue was. How did we…

[deleted]

Re: Tell HN: YouTube and how my wife lost 7 years of work

#230

Post by charcircuit »

_dain_ wrote: post #36
implying wrote: post #3

As useless and pithy it is to say "just restore from backup", having your livelihood (or a significant time investment) depend on a system far outside of your control, where you have no service guarantees or even a billable relationship, is a fairly shaky ground to stand on. Ultimately if you spend your time producing digital assets, you should have taken action to ensure you had ownership and control over them somew…

How are normies supposed to know this?

Because it's happened before. Leafyishere had 5 million subs but his channel got deleted from getting 3 "bullying" strikes all at once.
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