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My MacBook Pro had over 10k USD in repairs

pqvst.com

221–230 of 493 posts

Re: My MacBook Pro had over 10k USD in repairs

#221

Earlier quoted context omitted.

Put Linux on it.

Yeah, I got a 2009 MacBook Pro for free (or like $10 or something, I forget), and it's now running the latest FreeBSD. BSD, GNU/Linux and other open source OSes typically run great on MacBooks, and give them new life. Try it out!

Exact same situation. Couldn’t upgrade macOS whatsoever and it was slow as anything. Whacked Ubuntu on there and it’s running as good as new, outside of slow disk reads.

Re: My MacBook Pro had over 10k USD in repairs

#222

>>Swedish customer support they informed me there was no way to get a repair outside of Sweden, since that’s where I had bought the laptop. That's odd, I've had my UK-bought XPS repaired in Poland without any issue, just rang dell customer service and a local engineer came over the next day and replaced the motherboard on the living room table. It wasn't ever questioned that the laptop wasn't bought in Poland.

It was quite a few years ago now, so I don't remember the details exactly. It might have been something specific about it being a battery issue. In any case, I remembering spoking to both customer support in Sweden and Japan and was informed that I couldn't get it repaired in Japan.

Re: My MacBook Pro had over 10k USD in repairs

#223

I looked at this person's homepage: https://pqvst.com/ Looks like they use their Mac a lot judging by all the projects they're working on. I have a strategy that is common to all hackers / nerds / technophiles and that is: having multiple devices for different things. It's common to see in hacker circles: This laptop is for gaming. This other laptop is for freelancing & business. My other laptop is for toying / tinke…

>having multiple devices for different things.

That's my take, although I don't own $1000 worth of computers all added together.

I'm always surprised when people use laptops for professional work as I've always had great honkin' company-supplied desktop machines. Generally, if something breaks (which is super rare) the main cost is the time to rebuild an environment.

Re: My MacBook Pro had over 10k USD in repairs

#224

Since 2016 I've gone through: 1 Macbook Air (stopped booting one day...) 1 iMac (Became unusably slow) 2 Macbook Pros (One stopped booting, one had keyboard issues and a swollen battery preventing the lid from closing) and am on my 3rd Macbook Pro now which is plagued with the keyboard issues... Meanwhile I have an E500 Thinkpad from 2011 that still runs like a champ and has been abused more than any of the Macbooks.…

I've had a Lenovo X1 Carbon for the past 3 years, and it's been the best computer I've ever used. It's ridiculously light, rock solid physically, and still performs fast enough to handle most of the work I throw at it.

I am getting a MBP, and while I'm looking forward to the change, I plan to hold onto my Lenovo.

Re: My MacBook Pro had over 10k USD in repairs

#225

As long as we're having a big bitch-fest here, I'll throw in my $.02. Other than expanding batteries, my laptops have generally been trouble-free. But the problem I do have is that the older my MBP, the slower it becomes when I upgrade the OS. When I upgraded my 2015 to Big Sur last year, it essentially became unusable because it ran so slowly. It now sits in my closet. Apple should stop nagging you to upgrade the OS…

I assume apple does this intentionally :)

Re: My MacBook Pro had over 10k USD in repairs

#226
post #111

Earlier quoted context omitted.

I doubt everyone would want to pay the extra 20-30% more that Apple would charge to cover this.

This is done for all items sold to consumers in New Zealand. A base MacBook is US $999 in the US and NZ $1749 in New Zealand, which is approximately US $1200. Your maths checks out. The tiny market, currency fluctuations and long shipping route probably factor in the price too, but our legislation is surely the prime reason for the cost. I absolutely love the consumer guarantees act we have here, and the protection i…

[deleted]

Re: My MacBook Pro had over 10k USD in repairs

#227
You can now renew your AppleCare+ on eligible iPhones, iPads and Macs at a monthly/yearly rate after the 2-3 year coverage period expires as long as you do it within 30 days of expiration: https://support.apple.com/en-us/HT210580

Would highly recommend extending for a laptop needing this many repairs.

Re: My MacBook Pro had over 10k USD in repairs

#228

As long as we're having a big bitch-fest here, I'll throw in my $.02. Other than expanding batteries, my laptops have generally been trouble-free. But the problem I do have is that the older my MBP, the slower it becomes when I upgrade the OS. When I upgraded my 2015 to Big Sur last year, it essentially became unusable because it ran so slowly. It now sits in my closet. Apple should stop nagging you to upgrade the OS…

It seems like they intentionally throttle older models as a feature of the update.. They do it on their phones at least. https://www.phonearena.com/news/how-to-make-iphone-faster_id...

No, they do not, and that's an outrageous, silly, completely unsupported accusation.

Apple also does not "intentionally throttle" older iPhones as a "feature of the update" for some sort of nefarious bullshit "planned obsolescence" reason. The opposite is true: Apple reduces the clock speed very very slightly on older iPhones, so that they can be used LONGER and have a LONGER service life. The alternative would be, when the battery is starting to lose capacity, just having the iPhone randomly shut down. This would quite obviously be an inferior outcome for the user, so Apple thoughtfully checks for reduced battery performance in aging devices and reduces clock speed slightly to save power if necessary.

Apple's reward for this? Literally YEARS of bullshit, bad-faith, poorly-researched lying stories in the tech media about how they are supposedly "forcing" users to buy new devices, when in fact, they are enabling iPhones to last even longer. Anyone with any clue knows, of course, that iPhones receive many years more software updates than competing products, and are also in service for years longer than competing products, but somehow, this BS narrative has still taken hold, likely because many folks are lazy, desperate for any excuse to slam Apple, credulous, and don't really care what the truth is.

Re: My MacBook Pro had over 10k USD in repairs

#229
post #199

VERY misleading headline. The article makes clear all the costs were covered by AppleCare, so the story here is (a) he got a lemon, which happens in literally every product category and (b) the vendor stood behind the product and took care of him. So I'm honestly not sure what the point of this post is. The only laptops I've had that have handled the high-travel workload I traditionally subjected mine to remotely as…

My take is that the article is about this person's reliability issues with their MBP. Regardless of which party actually paid for the repairs, the fact that so many repairs/replacements were required doesn't speak well for Apple.

Well, maybe it does and maybe it doesn't. Literally every manufacturer of anything complex is going to have customers whose whole experience goes sideways for whatever reason. You can't take away from this story that "gee, Apple has a quality problem" if the broad market doesn't experience the same kinds of failures. Honestly, with this sequence of events one wonders if there's just something about this GUY.

My experience is that Apple makes the best laptops I've ever used short of glory-days-of-IBM Thinkpads. Observed reliability in our org is that they perform DRASTICALLY better than equivalently high-end Dells or whatever.

Re: My MacBook Pro had over 10k USD in repairs

#230
post #111

Earlier quoted context omitted.

> It's absolutely ridiculous that Macs don't come with a 3 year warranty by default. Government should mandate that, as in does in other countries. But many american consumers don't believe in government rules about consumer protection, lest some of this "innovation" we've witnessed is discouraged...

I doubt everyone would want to pay the extra 20-30% more that Apple would charge to cover this.

I don't think the odds of a replacement or repair are that high. 20% means one-in-five chance of total replacement.
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