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Tesla worst for reliability in American driver survey

driving.co.uk

221–230 of 231 posts

Re: Tesla worst for reliability in American driver survey

#221

This survey is incredibly suspect ... as the author themself states, there's an inherent bias for non-american brands. I find it surprising the FCA and GM cars are topping the list, while being notoriously unreliable in the car community. Also worth noting that both Toyota and Ford have been ranked as worse than industry average. I'm not saying that Tesla(s) don't have quality issues, but this survey seems pretty mea…

JD Power has existed for decades and is known and trusted.

Re: Tesla worst for reliability in American driver survey

#222

Earlier quoted context omitted.

In the other thread, this was phrased as Tesla not allowing those states to release the information of people who bought a car to third-parties because privacy. I'm sure if you wanted to take the survey in one of those states you can just reach out to JD Power yourself, they can't scrape your information though.

How does Tesla "not allowing those states to release the information of people who bought a car to third-parties"? That's purely between you, the state motor vehicle registration office, and the state's regulations, right?

Other automakers release this information.

Re: Tesla worst for reliability in American driver survey

#223
post #98

Earlier quoted context omitted.

Yes and No. What JD power does is make a massive number of categories to give awards in. They then choose metrics for the survey that prioritize certain traits of the vehicle. The surveys themselves are conducted in a fair manner and awarded companies truly deserve those awards. But, in some sense, them winning it was a foregone conclusion the second the metrics were selected. It is like conducting a strongest man co…

> What JD power does is make a massive number of categories to give awards in. This is common joke between friends. "Best in class HD towing" is something you used to hear on Chevy Silverado commercials when they, in fact, had lower tow ratings than F150 or Ram at the time. "HD towing" seemed to be a category that included Silverados only?

The Heavy Duty models of trucks use different engines and have different towing capacities than their non-HD counterparts. Were you comparing the Heavy Duty models?

Re: Tesla worst for reliability in American driver survey

#224

Earlier quoted context omitted.

I think one of the questions is gizmo factor. My car doesn't have an infotainment system, so I can't have problems with it. A premium car with premium luxuries like bluetooth, air conditioning, GPS, self-driving, power windows, heads-up display, that button that open doors on minivans, airbags, and the like will have a lot more failures than a 1950-era Ford F150 truck. Does that make it a worse car? A better car? Or…

> A premium car with premium luxuries like bluetooth, air conditioning, GPS, self-driving, power windows, heads-up display, that button that open doors on minivans, airbags Of your list, the only thing I'd consider a premium luxury today is a heads-up display (and self-driving, though I'm heavily cynical on the _current state_ of self-driving). Tesla isn't being compared against 1950s era trucks, it's being compared…

... and pneumatic tires.

I'll admit I threw AC, airbags, and power windows in for comedic value, but as for the rest of those, my car definitely does not have them.

It's not just which gizmos, but also the specific gizmos. If your car's audio has two speakers, versus a dozen woofers, tweeters, and what-not, more things can go wrong. If there's split front/rear AC, more things can go wrong. If your car has a motor to move the seats, more things can go wrong. When I sit in a Tesla (or many luxury cars), it has about three or four times as many things to break as my much more basic car. And when they break, they take a lot more to fix.

I don't want that. If someone still sold a VW Bug classic, or an old-school Ford Truck, I'd be driving that.

Or to be fair, the one thing on the list I do want is bluetooth. I'd trade my fancy-schmancy power windows for bluetooth if I could.

Re: Tesla worst for reliability in American driver survey

#225
post #217
post #183

Earlier quoted context omitted.

I still don't like any internal light, and a white blacklight seems... silly. Even if dimmed down, it's still there. (I have owned cars with LCDs before, and it's annoying if I can't completely shut them off). OLED would at least have no backlight.

Well if you like driving with NO internal light, you CAN turn off the screen. I also enjoy occasionally driving with no instruments.

But then I "do something", and the screen comes blasting to life, blinding me, destroying my night vision.

And what about my dometers? Speed, o? In a traditional car, my eyes adjust, and I can read them without additional light.

At least an oled could maybe be themed to have tiny, red dometers... and being oled, no backlight...

It still leaves the issue that one has to turn their head to see it... but, better than nothing....

Re: Tesla worst for reliability in American driver survey

#226
post #205

Earlier quoted context omitted.

review consumer reports reviews of FCA and GM cars. They are crap. JD Power looks at the first 3 months. That's before the first oil change! The reality is that high-reliability cars require no mechanical repairs in the first 100k miles. anecdotal evidence: 1989 Honda Civic only needed a/c compressor from 100-180k miles. 1991 Honda Civic only needed a/c compressor from 98-140k miles. 2007 Toyota Camry required a CV j…

I don't think it's as black-and-white as you suggest. This link seems to support the narrative that FCA has greatly improved, and it also agrees that Subaru and BMW, in spite of their high quality stereotype, statistically suffer from more than their fair share of issues: https://www.consumerreports.org/car-reliability-owner-satisf... Anecdotal evidence is fun, but it's useless for making any kind of informed decisio…

when has BMW had a high quality sterotype? Fancy pants? sure. but Audi/BMW/MB all suffer from reliability issues, with BMW leading the pack.

Completely agree about anecdotal evidence.

Re: Tesla worst for reliability in American driver survey

#227
post #5

It seems odd that Dodge has the top score here, with Toyota and Honda significantly below the industry average. This runs counter to my personal experience and general perceptions. I wonder if historically unreliable brands like Dodge are becoming more reliable than Japanese brands, or if this is related to how this survey is conducted?

Was going to say maybe more of those cars exist, but that shouldn't affect failure rate as a percentage.

Re: Tesla worst for reliability in American driver survey

#228
post #225
post #217

Earlier quoted context omitted.

Well if you like driving with NO internal light, you CAN turn off the screen. I also enjoy occasionally driving with no instruments.

But then I "do something", and the screen comes blasting to life, blinding me, destroying my night vision. And what about my dometers? Speed, o? In a traditional car, my eyes adjust, and I can read them without additional light. At least an oled could maybe be themed to have tiny, red dometers... and being oled, no backlight... It still leaves the issue that one has to turn their head to see it... but, better than no…

If you really must have an OLED then you might have to wait until Tesla or someone releases a car with an OLED. But this issue of being blinded by the screen has not at all been a problem for my use of my Model 3. Also I am quite sensitive to darkness, so I ought to know... I am a pilot, and I am very aware of the need to keep your night vision sharp. The Tesla Model 3 controls have worked for me. They're not perfect, but I've rarely had the screen blast to life and shred my night vision. Maybe one time, but that was only when getting in the car while it sat unused through sunset, and it fixed itself in under a half second. The cabin controls allow me to totally black out the interior of I want, and the minimum brightness adjustments are well tuned so that at night the very bottom end of the adjustment range is actually effective.

So this might really not be as much of an issue as you suspect. But there's only really one way to find out, and that's go try one out.

Re: Tesla worst for reliability in American driver survey

#229
post #228
post #225

Earlier quoted context omitted.

But then I "do something", and the screen comes blasting to life, blinding me, destroying my night vision. And what about my dometers? Speed, o? In a traditional car, my eyes adjust, and I can read them without additional light. At least an oled could maybe be themed to have tiny, red dometers... and being oled, no backlight... It still leaves the issue that one has to turn their head to see it... but, better than no…

If you really must have an OLED then you might have to wait until Tesla or someone releases a car with an OLED. But this issue of being blinded by the screen has not at all been a problem for my use of my Model 3. Also I am quite sensitive to darkness, so I ought to know... I am a pilot, and I am very aware of the need to keep your night vision sharp. The Tesla Model 3 controls have worked for me. They're not perfect…

A couple of things...

We all have different sensitivities here. All our eyes are different. Mayhap, I'm more sensitive to dim light, more distracted, etc. Whatever the case... I've modified many cars I've bought, to allow me to completely turn off all internal back-lighting on all controls.

I don't want a light glow on my traditional speedometer. My radio analog controls, door lock button, and other controls to have ANY lighting. It's annoying, distracting, and I don't want it.

So considering this, imagine how annoying I find a massive LCD with any backlight. Even the dimmest backlight is many times brighter than a turned down analog backlight on classic style car displays, buttons, knobs, etc.

My beef here is threefold.

1) Why on Earth is my speedometer to the right, so I have to turn my head to see it. Why is the speedometer not always there?

2) Why is it on a display that always has glowing light, or I can't see it. NOTE: yes, I can see a traditional car speedometer with only starlight/moonlight. No, I'm not mistaken, yes I can.. so says 32 years of driving.

3) Oh, I wanted to try a Tesla. But where?

Where would I do that? Even when they had dealerships, which they've closed most of, there aren't many in my region.

There's a whole ball of 'Tesla is still in its silly stage', such as not having anyone within 500km who can fix my car, not being able to buy parts, local dealers not being able to fix them, and the absurdity of thinking roving repair shops can fix a car at -40C, in the middle of an ice-bound street, during snow storms...

But beyond that, I actually was in California and thought "Why not make their job easy, I'll test drive one here!"

Nope. Sorry. Was flatly told no, as I didn't have California drivers license. I explained several times that I was on vacation, but the mantra was that "I can't buy local, so I can't test drive local."

Of course, this isn't germane, but you did poke the whole "just try it" into my face.. so I had to respond. ;P

Re: Tesla worst for reliability in American driver survey

#230
post #212
post #4

>The J.D. Power US Initial Quality Study, which gauges problems encountered in the first three months of ownership. A very questionable definition of "reliability".

How is "problems in the first three months of ownership" not a good judge of "Initial Quality"?

It's a great judge of "Initial Quality", but a poor judge of "Reliability". When someone says their car is reliable, they mean it hasn't needed service for a decade.
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