> It's 2020 and one would hope software companies realize the value of a good, clear, effective user interface.
Nope. Forget about it! :-)
I think another problem with these horrific ERP's is that their tentacles are everywhere in the org.
Oracle EBS, my personal "favorite", runs PLM (product lifecycle management), inventory, order management, work orders, customer install base, finance, purchasing, AND PTO entry, F.M.L. !
We can't have nice things in, say, PLM because the whole damn system is tied up tight as "modules" in Oracle EBS. Any kind of change or request involves, at a minimum, harassing a overworked guy in India who is constantly dealing with battle-axe personalities in finance and order management.
Things that SHOULD be taken for granted, like being able to create a hyperlink to the bill of materials for any part number-- that's seriously impossible, it's like a freaking moon shot for them (or so they say).