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The iPad Awkwardly Turns 10

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Re: The iPad Awkwardly Turns 10

#221

Earlier quoted context omitted.

I’d argue that the iPad is an excellent chance to downgrade to a less capable phone. Get an iPhone ~8 — no need for an 11 in combination with an iPad.

I did that for a long time with a 7" Nexus tablet, but it's hard to carry an iPad in your pocket - even the Mini is almost 8", way too big for any of my pockets -, and if I have to carry a bag, I'd rather bring a full 12" laptop with me.

Ah. I prefer my iPad over a laptop for most of my tasks that don’t involve programming.

Watching netflix, taking notes, even editing videos (holiday stuff for my own enjoyment), doodling, random browsing, planning trips, etc.

I consider its restrictions a feature.

Re: The iPad Awkwardly Turns 10

#222
(warning, rant follows)

I wonder if the trend to confusing designs has something to do with the recent rise of "use case centered" UI design.

My impression is that many graphical designs in the past were designed by coming up with certain fundamental abstractions or metaphors first and then integrating the different functions of the software into it: That way, we got windows and standard widgets which function the same way everywhere, no matter which particular application makes use of them. We also have abstractions like "files" or "desktop icons" that a user can interact with in a consistent way independent of application.

This way of design has pitfalls: You can choose the wrong metaphors and paint yourself into a corner, you can overvalue consistency to the point the UI becomes cumbersome to use or you can find that a new feature doesn't fit into your abstractions and you have to shoehorn it in. However, what this design guarantees is that the user has some basic tools to orient themselves, without needing to consult a manual for everything or remember some random onboarding popup that appeared a week ago when the user had completely other things on their mind.

I feel today, UI design has shifted away from common abstractions to the point it's almost seen as an anti-pattern. Instead, the design process is started with assembling an exhaustive list of "use cases" or "user stories": The app is supposed to enable the user to do the tasks on the list - and only those tasks. Then, every item on the list is passed, one-by-one to the UI team, who add a button, gesture or other affordance to perform exactly that task. Finally, users are watched via telemetry to see if they are using the app as intended and if any additional tasks must be added via the above procedure.

This method of design does have advantages: The most common tasks are easy to access, even if they are, by themselves, complex procedures involving different components (such as "make a photo, color-correct it, upload it to Twitter and refer to it in a tweet").

On the other hand, everything that falls outside ymthe immediate attention of the developers becomes ridiculously hard to do or even impossible: Take the above photo, but zip it, then send it in an email? Sorry, you need an app for that. Take a photo, color-correct it and send it to mastodon? Sorry, not integrated. Etc, etc.

To be honest, I have no idea if modern UI design really is done like this, but it very often feels that way. I really wonder if a return to some well-dosed consistency wouldn't improve a whole lot of things both for casual and power users.

Re: The iPad Awkwardly Turns 10

#223
post #152

Earlier quoted context omitted.

> struggling to undo what I did to get back to the business You'll love this one: to undo (don't think it works for everything, but it does for typing), shake your device rapidly from side to side.

There’s a gesture for it now, too... but I have no idea what it is. Something like swiping three or four fingers down or across or diagonally. Definitely not discoverable.

Three fingers left and right, theres also a three finger pinch for cut and paste.

uh...they all make more sense on an iPad than the phone though lol.

Re: The iPad Awkwardly Turns 10

#224

Earlier quoted context omitted.

Honestly I think companies are (mostly) wasting their money porting desktop software to iPads. There's going to be niches where it makes perfect sense, but Office for the iPad is going to be a waste of money. Home users don't need it, business have laptops and desktop for those things, and Word is a poor note taking app of field work. To be fair I believe that the iPad is a poor note taking platform in general. For s…

Doesn't really matter what you personally think, what matters is what companies think, because they have the data to back it up. Is it a waste of money or not? Office for iPad came in 2014 and still being quite actively developed so I think we can conclude the opposite of what you are saying.

Many examples of companies out there wasting $$$$ money for years on dead end projects.

Re: The iPad Awkwardly Turns 10

#225
Gruber has some good points, but I think in some ways he misses the forest for the trees.

The iPad is essentially, at this point, a two-mode device. There is the simple paradigm, screen-as-app mode inherited from the iPhone. Then, for power users, there is the multitasking paradigm with Flyover, Split Screen, Drag & Drop.

The multitasking paradigm is not meant to co-exist with the simple one, and it is not meant to be discoverable. I agree with Gruber that there is work to do here to make it better, but iPad can't drop the simple paradigm, because many people use it that way. So anything more that the iPad offers has to build on top of and integrate with that paradigm.

That is really a huge challenge. It's not often that challenges like that come along. In desktop computing, lots of things are un-intuitive or at least not intuitively discoverable, such as right-clicking for context menus or keyboard shortcuts. We all don't consider them that way because we are so used to them, and we almost never meet someone who hasn't ever had to interact with them the first time.

I'd also argue that the simple paradigm iPhone and iPad offer has made computing more approachable to great swaths of people (not even considering things like cost, etc).

Yes, iPad multitasking is not perfect. But I think they are at least on the right track, and I am thankful they have protected that approachability.

Re: The iPad Awkwardly Turns 10

#226
post #42

The iPad has failed as a general purpose computing device, sure. But it has succeeded (along with other tablet devices of similar form factor) as a basis for a large and growing number of single-purpose use cases in various industries: - iPad POS are popular in smaller coffee shops and similar outlets - iPad-based document viewing solutions are used by pilots to replace large bags with manuals for planes that they us…

I don't think you can really say that the iPad has failed as a general computing device, and that it is propped up by the situations below. What do you think generates $20B in sales? That's a lot of tills flight aids.

I think the iPad has succeeded as a general purpose computation device for normal people who use computers for email / music / Facetime / photos etc.

Always seems like its the 'power users' who don't seem to understand the iPad when the average person can pick one up and do most things they want to do with one.

Re: The iPad Awkwardly Turns 10

#227

Earlier quoted context omitted.

Honestly I think companies are (mostly) wasting their money porting desktop software to iPads. There's going to be niches where it makes perfect sense, but Office for the iPad is going to be a waste of money. Home users don't need it, business have laptops and desktop for those things, and Word is a poor note taking app of field work. To be fair I believe that the iPad is a poor note taking platform in general. For s…

So you think you know better than Microsoft and Adobe? Have you thought that they may know their customer base better than you do?

Microsoft or Adobe can afford to make a billion dollar mistake.

Re: The iPad Awkwardly Turns 10

#228
post #199

This is excellent. My grandma (89) uses an iPad and iPhone. She can use both these devices exactly because of the simplicity mentioned in the article. 1. Open app by tapping it. 2. Close it by tapping the physical button. (rip) That's it. And that's why my grandma can use it. The first and only device she comfortably uses to this day. People in our (tech) communities tend to overestimate a users ability with technolo…

Let me recount an experience I heard second hand of a researcher developing user interfaces for research tools. Keep in mind the target audiences are people with PhD's and who have to comb through lots of data in order to do their job. They struggled with _double click_ as a concept. How fast, not moving the mouse in-between clicks etc, etc. Some people are really virginial when it comes to anything other than doing…

I would have thought Double Click was something "Death would take care of it" [1] by now, so may be not.

I remember twenty years ago teaching my parents double click, they then spend years on computer and they still cant understand it. They have 4 modes in their mental model, Left Click, Right Click, and Double Click on both Left and Right. They dont understand when to use which.

A lot of nerds / geeks/ tech people to this day still dont understand what makes the whole touch screen / iPhone UX so special. Scott Forstall said it [2] these people just dont get it. The single tap app opening may have been trivial for most of us, it was a world of difference to 95% of consumers. ( And that is why you should not put these people into consumer tech product design )

[1] Something Steve Jobs said with regards to people dont know how to use a keyboard, but I cant find the video with Google. It was during an interview with Walt Mossberg.

[2]https://youtu.be/IiuVggWNqSA?t=3102

Re: The iPad Awkwardly Turns 10

#229
post #29

Earlier quoted context omitted.

That's because it's a consumption device, despite the heroic efforts of some people to prove otherwise. If I want to reply to an email I'll walk upstairs to my real computer rather than attempt to do it on our iPad. As Joey Hess said[1] "If it doesn't have a keyboard, I feel that my thoughts are being forced out through a straw." [1] https://usesthis.com/interviews/joey.hess/

For illustration the iPad pro is my go-to production device.

agreed. graphic design - perfect niche for ipads.

Re: The iPad Awkwardly Turns 10

#230

>By 1994 almost all graphic designers and illustrators were using computers for work. The iPad is a great device but, it isn't essential to anything or anyone. If tomorrow there where no iPads anymore, we would all just get on with our lives.

If all of them disappeared into thin air one night then nearly the entire global aviation system would come to a screeching halt. It’s the device of choice among air carriers for navigation charts. Paper backup isn’t even carried anymore. We just carry extra iPads and batteries. I’m not sure any of the charting apps used by air carriers are even available on another OS at this point. I’ve never been aware of JeppFD P…

The iPad is also a massive choice for artists who used to buy wacom products. The ability to buy an iPad and pencil for under $500 and make stuff in pretty great software really changed the industry. To do something like that with a computer was a $1000+ market.
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