Earlier quoted context omitted.
I feel the same way. I can hardly decide whether I dislike Uber or the taxi industry more.
Well, Uber is more exploitative for the drivers and less safe for the riders, so the choice seems clear. On the other hand Uber has a flashy logo and an app and is sometimes cheaper.
Have you ever driven for a taxi company as an independent contractor? Taxi companies exploit. People talking about drivers being “exploited” by Uber have never driven for a “normal” taxi company. There is a reason that many taxi drivers now drive for Uber. The taxi business is filthy. Journalists don’t usually write about it because it isn’t sexy like bashing Uber every chance they get.