So a common trope in the startup world is the difference between a feature and a company, the idea being that lots of features are masquerading as companies. This inevitably leads to them being shocked--SHOCKED--when some bigger player adds that feature, eating their lunch. I feel the same way about a lot of outbound sites on Google. There are a bunch of things I just don't want to go to another site for. Off the top…
I agree here. For the median search I make, having to click on a website is a failure. If I search "John McCain age at death", why would I click on a website? This seems trivial, but it is frustrating for even more technical issues. If I search "Non-standard evaluation in left-hand side of mutate command R", it's a bit weird that I'm expected to click the first StackExchange rather than getting a canonical answer exc…
Are you saying that there's no excerpt at all above the search results, when you expected one; or that there is an excerpt, but it's not from the most appropriate/relevant source?
It's annoying when there's a page that has all the information you might need, but to find it, you first have to scroll past a bunch of Stack Overflow posts that are more suitable for dilettantes who prioritise trying a quick fix over learning best practices. But when you do make the effort to find the most promising link and your browser allows the search engine to record your choice, you at least get a vote regarding how the ranking should be adjusted. When users just look at the results but don't interact with them any further, that feedback vanishes.
A win for Google isn't necessarily a win for Google users.