221–230 of 295 posts
From product perspective, Google cloud is far ahead from AWS and Azure. As one who runs a company that operates on all 3, serving over 3b+ HTTPS requests daily, across 250K of web apps, in all continents, I can say clear and simple: GCP Compute, Networking stack and storage are a superior product when compared to AWS and Azure. For every dollar you pay: - You get more compute power per core, while paying less. - You…
Microsoft will reap the rewards of supporting XP and Office for decades, that wins enterprise trust & goodwill, and clients will expect that from Azure. On the other hand, every month we have a new product/service of Google being deprecated (officially or by raising prices). Even if it's technically better, the most sane business decision from enterprise would be to bet on Microsoft for support reasons. Microsoft tal…
Don’t forget the rapid and severe Google maps price increases. These are the gift that will keep on giving for Microsoft and Amazon in the mindshare of developers and business leaders. Incredibly stupid move.
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I remember seeing Google folks in Japan coming to sell their products in T shirts and jeans in a business world where everyone wears suits and knows it. I have nothing against the casual style, but knowing the etiquette is primordial in business.
Dawut? For real? I honestly cannot imagine the words ‘sales’ and ‘no suit’ together in a sentence anywhere in the world, much less Japan. I’m not even Japanese and I think by now I’d consider it more or less an insult.
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Well, sure it was bleeding edge. That's not the point. Bleeding edge doesn't mean that your support has to be completely broken like this.
I wouldn’t call that “completely broken”. You can argue it took too long, or that having to give that advice for the reason given is stupid, or that the customer didn’t want to get that advice, but in the example the customer managed to get through to customer support and got clear, actionable advice. I frequently read worse on HN about Google, where even reaching tech support can be ‘challenging”, and Apple, where a…
> I frequently read worse on HN
Right, that's why it's funny. The bar is very low here, and that's why you can count it as not being completely broken.
While I’m a huge G cloud fan , there is too many things that frustrate me with GCloud.
Whether it’s Firebase that doesn’t have a way to limit user bandwidth or Google Staff taking you for a dummy because the guy is a « Google Engineer » or the performance of European Datacenter... there is a just countless stuff that makes GCloud overall an « okay » experience but nowhere similar to what AWS or’Azure offers
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We're a pretty small fish as Google Cloud clients go, but we have honestly not had this problem at all. We get very fast response to support tickets, and on the rare occasions where we've had to escalate they have gone as far as setting up hangouts with senior engineers.
Google, for all their faults, does seem much more interested in soliciting product feedback. I've never been able to figure out how MS does that, as everything seems to run through an omnipresent offshored L1 support contract. (Aka the "Here's a link to the documentation!" folks)
Yes, totally. When I transferred to work on GCP, I was pleasantly surprised at how much eng/product cares about users/developers wants, needs, and feedback.
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I’m not sure what you are angling at here. The China regions might not have all the AWS services present, and they have some extra restrictions, but they aren’t some kind of clones of AWS software. Unless I’m missing something, they are the same versions of what runs in the other regions.
You can't go into the AWS console and select a region in China and then provision resources. AWS-China is literally a different organization with a different service on a different URI and with whom you'll need to establish a different contractual relationship.
Microsoft will reap the rewards of supporting XP and Office for decades, that wins enterprise trust & goodwill, and clients will expect that from Azure. On the other hand, every month we have a new product/service of Google being deprecated (officially or by raising prices). Even if it's technically better, the most sane business decision from enterprise would be to bet on Microsoft for support reasons. Microsoft tal…
Don’t forget the rapid and severe Google maps price increases. These are the gift that will keep on giving for Microsoft and Amazon in the mindshare of developers and business leaders. Incredibly stupid move.
From product perspective, Google cloud is far ahead from AWS and Azure. As one who runs a company that operates on all 3, serving over 3b+ HTTPS requests daily, across 250K of web apps, in all continents, I can say clear and simple: GCP Compute, Networking stack and storage are a superior product when compared to AWS and Azure. For every dollar you pay: - You get more compute power per core, while paying less. - You…
I don't have a support plan through Amazon, but I do a bit of business there (now).
When I had a problem with Google, the response was a stone wall. Online FAQs and no one to talk to. Even security issues, they blow people off on.
I wouldn't base a business on the Google Cloud. Too big a risk.