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Amazon Go

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Re: Amazon Go

#221
post #120

Your periodic reminder that 'retail salesperson' is the most common job in America (~4.5 million). http://www.theatlantic.com/business/archive/2013/04/the-10-m...

It's just a starter job, people shouldn't rely on them as a career, it's their fault, bootstraps, etc. etc.

"This won't eliminate retail clerks, it will just make their lives easier so they can focus on other tasks"

Re: Amazon Go

#222
post #41

Earlier quoted context omitted.

In the UK, Tesco have been running a 'Scan as you Shop'[0] thing for a couple of years now. Customers pick up a scanner as they enter, scan their items as they go into their cart, and they have special checkouts which read your scanner. There's a random chance that your scanner will be audited by a human against the contents of your shopping cart. Usually the first time you use it, then it backs off. [0] http://www.t…

Tesco started that back in the late 90s and Sainsburys also did it 5+ years ago, then Tesco seems to have had another go at it recently. edit: Safeway was first, in 1997 The Camden store illustrates the progress Safeway has made in other directions too. As part of its customer friendliness, Safeway was the first of the major food multiples to introduce self-scanning, the system it calls Shop & Go. http://www.manageme…

Our local store installed them to great fanfare back in the 90s, kept them for about a year, then quietly removed them. I was always very curious as to why: perhaps they didn't get used very much, or perhaps customer satisfaction with them was low.

Re: Amazon Go

#224

Earlier quoted context omitted.

I really wouldn't trust 'picked up off the shelf' detection, not without the whole thing looking like a giant vending machine. RFID tags on products probably works better.

I think RFID tags are too expensive to put on every product. I may be wrong on this.

Quick search on Alibaba shows that on volume these are just $0.01 each (and probably lower when you buy larger volumes). Of course sticking these to each product is inconvenient and I would assume the tags are not yet built in in most grocery product packaging.

https://www.alibaba.com/product-detail/China-Professional-ma...

Re: Amazon Go

#225

What happens when you don't have enough money available to Amazon to cover all the things you grabbed? Do they give you a window to return items before banning you from the store and/or notifying police?

I'm assuming your Amazon Go account is tied to a credit card. In which case, it's not Amazon's problem. They got their money - you now owe your credit card company.

Re: Amazon Go

#227

Earlier quoted context omitted.

I think RFID tags are too expensive to put on every product. I may be wrong on this.

I have a feeling you're wrong -- I see RFID tags on almost everything these days, even tiny cheap products.

Yep, in smallish bulk (low 1000s), you can get them for about 10-20c a tag (and these are "self printed" ones you can print in-store as needed via dedicated RFID printers) (e.g. https://www.atlasrfidstore.com/rfid-label-4x2-for-the-zebra-...)

I am sure that amazon/walmart/tesco/whoever will need more than 1000 at a time and so obviously get a larger discount. Probably down to well under a penny or two - starts to make a lot of sense when you factor in the other benefits (lower staff, easier stock-tracking/taking etc)

Re: Amazon Go

#228
post #128

What do you do with your children? What about your non-Amazon co workers who came out with you to get lunch? Do they stand on the sidewalk while you shop? Do you swipe them in? Do they get swiped in as guests (who then shoplift cupcakes?) Don't get me wrong -- this is exciting and impressive -- but needing to swipe in to enter a store is, I think, a very significant change to how we think of stores as public places.

> but needing to swipe in to enter a store is, I think, a very significant change to how we think of stores as public places.

CostCo rule #6: Your membership card must be shown on entering the warehouse and at the tills.

I don't think it's really that much of a change, this is already par for the course when it comes to bulk-purchase stores.

Another one of CostCo's rules:

> Parents are responsible for their children. They must be kept with them at all times.

And one last one:

> Members will be required to purchase any packages opened or damaged by them or their guests.

These are all pretty ubiquitous rules for this kind of store and I can't imagine people will really notice the difference. You'll use your card to swipe in you and your guests, when you leave as a group, your card will be charged.

If you come with someone who also wants to buy things, you jut enter one after the other instead of as a group.

Re: Amazon Go

#229
post #43

I worked at a grocery store for several years, and one thing I recall is customers CONSTANTLY putting items back in a random aisle, rather than where they found it. I wonder how this tech deals with that? Maybe they figured that out, too. But I was amused in the video when I saw the customer putting it back where it belonged, because that's not how I remember that going... All that said, this is fantastic and excitin…

One interesting benefit of the “detect removal from shelf” concept is that there might finally be a time stamp associated with the removal of the item.

Right now, if you see a random perishable item sitting on a shelf, you HAVE to throw it away because it could have been there for a long time. On the other hand, if you can see that some Frozen Peas were only taken off the shelf 2 minutes ago, you can just put them back and they’ll be fine.

Although, what I’d really want is not only the time stamp but the customer. I’m sorry but if you cost the store $25 by leaving a damned ROAST in the cereal aisle, I would be perfectly happy to never let you in the store again.

Re: Amazon Go

#230
post #110
post #59

Haha yes, hackers are going to have a field day with this!! I'm sure it's good enough for users which don't actively try to game the system through technical means, but I suspect it won't stand a chance against someone who's taken the time to understand and undermine the system. On another more on-topic note, what an awesome time to be alive! :) When I was younger concepts like this were usually paired with flying ca…

It is an awesome time to be alive, but I do wish we'd start doing more interesting stuff with our technology than simply streamlining the ability to buy stuff. Convenience is wonderful, and I make use of lots of modern technological improvements in that regard, but I'm skeptical as to whether any of it has really made a measurable improvement on my standard of living. https://medium.com/the-mission/silicon-valley-has…

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