They were Java devs that liked ruby, they wrote applications in Ruby on Rails and the ruby apps were hitting limits so they immediately started looking at other languages.
But they don't mention the most obviously (to my mind) simple option.
JRuby
It is ruby (They like ruby). Most ruby apps can be run on JRuby with very very little changes (No need for a big rewrite) and it runs on the JVM with which they are familiar and it is very fast (and true multi-threading).
Maybe they did look into it but I would have thought that would be #1 on their "We tried this but discounted it" list.