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Claude.ai unavailable and elevated errors on the API

status.claude.com

211–220 of 277 posts

Re: Claude.ai unavailable and elevated errors on the API

#211

The spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.

Is the $200k just development or are the products being developed require AI?

Re: Claude.ai unavailable and elevated errors on the API

#212
post #169

Earlier quoted context omitted.

In my experience the downtime tends to coincide with peak PT timezones. If you're in PT, it's very inconvienent.

Yeah, I feel like all of the bad downtimes happen during American business hours. We use GitHub at work in Europe and I don't remember it ever being down or broken between 0700 and 1700 local time.

That’s statistically just luck then - plenty of outages this year already in Berlin time during work hours - I do remember the forced breaks with colleagues for sure.

Re: Claude.ai unavailable and elevated errors on the API

#213
post #196
post #180

Earlier quoted context omitted.

They'll cut you a private offer for bedrock tokens but bedrock has a 32k output limit

I use bedrock with 1M context every day. Not sure this is right

4.7 is the first opus model that’s had the 1 M context window available on Bedrock.

Re: Claude.ai unavailable and elevated errors on the API

#214

Earlier quoted context omitted.

If 90% is one nine and 99% is two nines, we can use the logarithm to compute how many fractional nines we have at 98.59%: about 1.9788 nines (almost two!)

I think it was a joke that 98.59% has 2 '9's: 9X.X9%.

Yes, you're correct about that

Re: Claude.ai unavailable and elevated errors on the API

#215
post #39

Earlier quoted context omitted.

Truly! As someone who's worked with HPC and GPUs in a scientific research context, trying to get a service like this to work reliably is a different ballgame to your usual webapp stack...

But… imagine that same scientific research but you have an unlimited budget. I’d imagine that helps. Some of the comments here mention their monthly spend, and it’s eye watering.

It would be "unlimited budget" if they were a monopoly, but they're in a bidding war with three other "unlimited" budget AI companies, over a resource no one expected to be scarce. There's simply not enough supply to meet demand, no matter how much money you have

Re: Claude.ai unavailable and elevated errors on the API

#216

Earlier quoted context omitted.

Is it worth it?

No, we can literally buy our own hardware for what we spend in a month and host our own local LLMs for company usage.

> and host our own local LLMs for company usage.

What local alternative could replace your Anthropic use? I have found none. I don't think many have, which is why most of us pay Anthropic, rather than using one of the numerous, far cheaper, cloud services that host "local" class models.

Most of us are paying for access to proprietary SOTA models, rather than hosting.

Re: Claude.ai unavailable and elevated errors on the API

#218
post #196

Earlier quoted context omitted.

I use bedrock with 1M context every day. Not sure this is right

4.7 is the first opus model that’s had the 1 M context window available on Bedrock.

Not true. Opus and Sonnet 4.6 support 1m context on Bedrock.

Re: Claude.ai unavailable and elevated errors on the API

#219

Earlier quoted context omitted.

we are in the SMB space, the spend is almost entirely usage for us at this point, rather than seat cost. For context, we are a software firm focused on difficult engineering problems, but I cant divulge much else.

Have you guys considered running your own local models? 200k a month is a ton of money and puts all your eggs in one basket. Or is it easier to just be able to run away from it all if you are done with it or something changes?

Local models perform objectively worse than SotA SaaS models. Your employees will hate this decision.

Re: Claude.ai unavailable and elevated errors on the API

#220

Earlier quoted context omitted.

Have you guys considered running your own local models? 200k a month is a ton of money and puts all your eggs in one basket. Or is it easier to just be able to run away from it all if you are done with it or something changes?

Local models perform objectively worse than SotA SaaS models. Your employees will hate this decision.

Some of the local models are effectively there. It depends on what scale you need or want. Kimi 2.6 is up there with opus, granted it's huge. On some benches it's actually better. Qwen3.6 is up there with sonnet but it's nearly microscopic. A lot has changed in the last month
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