211–220 of 242 posts
Good luck. These big tech companies have no incentive to care about support or really anything that isn’t tied directly to making money. And unless you have a friend there, Google staff have no incentive either. Solving this won’t help with their promotions.
I dont think this is limited to big tech.
Earlier quoted context omitted.
Oh that's a good idea! I got locked out of my YouTube premium account and they kept charging me. Couldn't get in contact with anyone at YouTube because the YT premium support line is behind the YT login. So I had to change my credit card number. Somehow they still kept billing the card, so the credit card company said they'd have to close my account entirely to get Google to stop billing me for a service they wouldn'…
Switch to Mercury banking. https://mercury.com/ You can create as many virtual cards as you want. And surprisingly, I've rarely encountered a vendor that rejects them. I set one up for pretty much every recurring service charge, just because it's so easy to do. It costs a few hundred a year for personal banking, but if you register an LLC (which in MO costs ~$10) you can use your EIN to get a business account. Did it…
Earlier quoted context omitted.
> Gmail is not a monopoly. https://pdx.social/@evergreensewing/116388477430172491 > For the first time since we started the company back in January/February, we have a customer who does NOT use Gmail for their email address. > In case you wanted to see what a monopoly looks like.
Most people use Gmail because they want to, not because they have to. It's a free, superior product. Pretending voluntary preference is a monopoly is nonsense, but it is a very Mastodon-brained take.
Another way monopolies form is via exclusionary practices and the resulting impression that "things that aren't gmail are less reliable". (Anti-spam does not have to be exclusionary, and anti-spam is generally a good thing, but when it reliably sends smaller providers' mail to spam based solely on them being smaller providers, it is.)
Another way monopolies form is via social effects. "What's your gmail?", or people on first-tier technical support hearing you say an email address and assuming it's a gmail address and having to be corrected, and having never encountered one of those before.
Assuming any of those are "voluntary preference" is a take.
Earlier quoted context omitted.
> Gmail is not a monopoly. https://pdx.social/@evergreensewing/116388477430172491 > For the first time since we started the company back in January/February, we have a customer who does NOT use Gmail for their email address. > In case you wanted to see what a monopoly looks like.
This is anecdotal but here's the breakdown of top 10 e-mail providers from my database, does not look like a monopoly: MariaDB > SELECT SUBSTRING_INDEX(email, '@', -1) AS domain, COUNT(*) AS cnt FROM accounts GROUP BY domain HAVING domain != '' ORDER BY cnt DESC LIMIT 10; +-------------+-------+ | domain | cnt | +-------------+-------+ | hotmail.com | 38015 | | gmail.com | 16280 | | yahoo.com | 4080 | | o2.pl | 2321…
I gave up on trying to report abuse to Google, Amazon or Microsoft. It seems reports simply get ignored and the big providers do nothing. I hope the FSF with its weight and media presence can finally do something. Google, Microsoft, and Amazon are my major sources of spam. These days, this is where spam comes from. At this point, they are also too big to block. We allowed this to happen, through neglect and laziness.…
Not me, but then most people are allergic to paying $10 a month. I figure an email is worth a beer.
I got a human being at Google to look into my problem and take action after sending a police report to Google‘s legal department certified mail return receipt along with a letter describing how someone was impersonating me and my business using a Gmail address in an attempt to commit fraud. Yes, it was a pain to take all of these steps and it probably took about 3 hours but it was absolutely necessary considering the…
I got a human being at Google to look into my problem and take action after sending a police report to Google‘s legal department certified mail return receipt along with a letter describing how someone was impersonating me and my business using a Gmail address in an attempt to commit fraud. Yes, it was a pain to take all of these steps and it probably took about 3 hours but it was absolutely necessary considering the…
Did the letter identify you as a lawyer? I wonder if Google handles it differently if it has a law office letterhead etc.
A. What the problem is B. Why you think there should be a response (I.E: What could happen if a response does not get acted on from your perspective, what harm could be continued, ect.) C. Set a requirement for a resonable response time and some kind of fee schedule or possible outcome if there isn't a response in a reasonable amount of time.
I'm getting a lot, and I mean A LOT, spam recently from various " .bc.googleusercontent.com" domains. Not sure what can be done about that. But the uptick is very noticeable.
Earlier quoted context omitted.
I don't know if it's that simple. As a litmus test, try to set up your own mail server. See how many milliseconds it takes for it to be blacklisted by gmail. And then observe the response time for their support, when you try to clear up the confusion that google has about your intentions.
I run my own mail server, not blacklisted. Now I'm a bit of a special case, I know mail well. But when a moderately technical colleague wanted to do the same, I told her to use Mox, she set it up and Gmail doesn't block her either. So... would you please elaborate?
I am definitely not being flagged for any actual spam-like behavior. I might send out 40 e-mails a year, and even though it's a "family" domain, I'm the only one who has ever used it, ironically enough, as part of my decade-old effort to de-Google.