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I'm a laptop weirdo and that's why I like my new Framework 13

blog.matthewbrunelle.com

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Re: I'm a laptop weirdo and that's why I like my new Framework 13

#211

Post by rwbt »

sowbug wrote: post #198
simpaticoder wrote: post #168

Earlier quoted context omitted.

I did this repair and it was not nearly as easy as you imply. The wire is extremely thin, and the pad on the motherboard is extremely small. I had to purchase special eye-wear in order to see what I was doing, in addition to a soldering iron. It was and is totally wrong that Framework requires users to repair a component that was faulty from the factory. You should ship the laptops back to your facility and repair th…

The warranty suggests that Framework would "ship the laptops back to [their] facility and repair them, at [their] expense," as you said they should. Did that not happen while your warranty period was in effect? https://frame.work/warranty

Nope. I don't think they even recognized the defect till many years later (probably for legal reasons?).

For users, that were still under warranty - they offered free RTC batteries (which also stopped working later).

Either way, I won't buy anything from them going forward.

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#212

Post by jenadine »

dontlaugh wrote: post #196
eterm wrote: post #167

Earlier quoted context omitted.

It does matter, because the phyiscal keys themselves are literally in different places. Comparison: https://www.youtube.com/watch?v=wt1DL1fO6Zs Note that weird abomination of a backslash key around the enter key on the US keyboard. There's no way to just map the US keyboard to the UK one.

Sure, I’m familiar with the weird UK layout.

It is the US layout that stands out. The UK layout follows ISO 9995, which most other countries also follow.

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#213

Post by gary_0 »

StayTrue wrote: post #111

I bought the first AMD Framework 13 at launch. It just works and I’d buy it again. To me their software story is compelling. To use the wording of the article, I like that I can be a weirdo running Linux on a laptop and not be a fringe use case. I had no interest in either of their supported distros but their support forums had the necessary hints needed to get a different distro up and running (plugging in newer fir…

The explicit support for Linux is the main reason I bought a Framework (which looked slightly more attractive to me than System76).

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#214

Post by whompyjaw »

zikduruqe wrote: post #136
simjnd wrote: post #119

Earlier quoted context omitted.

It's more a matter of effiency and battery life, and that's mostly due to Linux more than inherent to the Framework or its hardware (try running Asahi Linux on an M MacBook and just notice your battery life be cut in half). I love my M1 Pro MacBook and I wish I could have the same efficiency when running Linux but I can't. My Framework runs faster, but a lot hotter, louder and with a lot less battery life. But I feel…

> I love my M1 Pro MacBook and I wish I could have the same efficiency when running Linux but I can't. No doubt. And don't forget Apple nailed the trackpad experience too. But I seldom need to use my laptop for 20 hours away from an A/C outlet. It's nice, but not necessary for me. With that being said, I personally am going to start abandoning the Apple ecosystem with each device that NEEDS to be replaced. I'm tired…

I have been thinking this same thing… Goodluck! I would like my own onprem AI tho. And home assistant devices

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#215

Post by sowbug »

simpaticoder wrote: post #208
sowbug wrote: post #198

Earlier quoted context omitted.

The warranty suggests that Framework would "ship the laptops back to [their] facility and repair them, at [their] expense," as you said they should. Did that not happen while your warranty period was in effect? https://frame.work/warranty

No, it did not. And you had one of their representatives in this thread verify that fact. They expected you to do the repair with a soldering iron.

My question was about what happened during your warranty period. nrp's response was independent of warranty obligations.

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#216

Post by Tade0 »

testing22321 wrote: post #210
Tade0 wrote: post #192

Earlier quoted context omitted.

I don't know about you, but every laptop I've had suffered some sort of malfunction sooner or later and I never bothered to have them serviced because it was too much of a hassle - especially seeing how a friend of mine outright battled Lenovo support over mundane things like a failing keyboard despite everything being still in warranty. Specific issues by laptop: 1. Pressure marks on screen, failing USB ports, crack…

Used mba bought in 2013, taken right around Africa in a 4x4 through 35 countries, sold in 2019. Never an issue. Used mbp bought in 2019, taken through a dozen countries in a 4x4, sold in 2022. Never an issue. Used M1 mba bought in 2022, taken to twenty countries, never an issue. I do heavy photo and 4K video editing, light dev work, writing, web. I restart at most once a year.

Guess my normal usage is more destructive than your trips. The main driver of wear in my case was always commuting with the device and thus also plugging/unplugging things several times a day.

Also if you hold a 2kg closed laptop with one hand - you're going to have pressure marks and I learned that the hard way.

Anyway, all around me people have always had hardware issues - also with Apple products. I recall replacing the battery in a late 2011 MBP because it was swollen as it failed from age alone.

Bottom line is that I believe you, I just think you're an outlier.

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#217

Post by function_seven »

schmuckonwheels wrote: post #190
astra1701 wrote: post #49

The really special thing about Frameworks is that you can quickly buy and replace basically any part, not just the usual RAM and SSD -- case in point, when I managed to damage my FW13's keyboard such that it was no longer usable, I could just... go straight to Framework's website and buy a new one for $40. And, I even had the option of a slightly improved one, that shed the Windows key and lacked the god-awful copilo…

You're excited about the prospect of repairing a manufacturer's faulty engineering at your own cost? An analogy would be buying a new car then bragging to your friends that despite it being a lemon, you're thrilled because you can repair it yourself (at cost).

"Lemon" was never mentioned. That's extreme. I don't care what make and model of car you choose, I'll show you a list of TSBs associated with that model. There's never been a car produced that was perfectly engineered and had no after-sale issues common to that model and year. There's always something.

Yes, I would be thrilled to find a car that gave cheap and available replacement parts so I could remedy those issues later. That used to be the standard! The trend now is for automakers to keep juicing the proprietary software tools and one-off components, making repairability harder for the owner.

So, to rephrase your analogy: "[That's like] buying a new car then bragging to your friends ... that you're thrilled because you can repair it yourself (at cost)."

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#218

Post by blauditore »

bayindirh wrote: post #19
blauditore wrote: post #5

Earlier quoted context omitted.

Such details also annoy me, but this one would be very easy to fix with a semi-transparent sticker, or a marker.

If I'm buying a premium machine, I don't expect and want to mod it with $3 tape and ¢50 markers. It's like buying a premium car and installing an aftermarket instrument cluster because the OEM one is too bright at its lowest setting.

I agree, but reality is often different, even for cars. Sometimes because of incompetence, sometimes because of dark patterns. Many newer cars do have space for putting your phone somewhere on the middle console, but it's arranged in ways to make it impossible to place your phone in a way that would make it usable for navigation. Why? Because they desparately want you to use their own navigation setup (which probably costs extra too).

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#219

Post by nomel »

moltopoco wrote: post #61
astra1701 wrote: post #49

The really special thing about Frameworks is that you can quickly buy and replace basically any part, not just the usual RAM and SSD -- case in point, when I managed to damage my FW13's keyboard such that it was no longer usable, I could just... go straight to Framework's website and buy a new one for $40. And, I even had the option of a slightly improved one, that shed the Windows key and lacked the god-awful copilo…

Being able to replace the keyboard is especially wonderful because laptops are usually "region-locked". I know people who use relatively unpopular layouts relative to where they live, and it makes it harder to buy and much harder to sell their Macs.

what do you mean?

If you get the key caps, they're trivially swapped.

I use Dvorak, and I've swapped keys for every generation of keyboard over the last 10 years. Once swapped, the layout can be set system wide.

Re: I'm a laptop weirdo and that's why I like my new Framework 13

#220

Post by abdullahkhalids »

fullstop wrote: post #162
dinosaurdynasty wrote: post #153

Earlier quoted context omitted.

https://system76.com/search.php?search_query=battery If I search for battery stuff shows up, but they only ship bare batteries to the 48 states and Canada. Contacting support should be able to help you too.

Right, I went down that route as well: > The hardware supplier that we use no longer has the battery. Therefore, we cannot sell you the battery. What we can do is provide you with the part numbers so you can source it elsewhere. If you're considering sourcing the battery for the Darter Pro 5 from another supplier, please note that the model number for the battery is N150BAT-4, and the original part number is 6-87-N15…

I think it's too much to ask a small shop to do something if the original supplier stops shipping a part. Especially 5 years later.
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