Earlier quoted context omitted.
They didn't need to offer a refund. It was already priced in. You maybe forgot to ask what was coming in future software updates while standing starry-eyed at the impossibly low price it was being offered at, but they knew it was coming. After all, appropriately specced hardware to be able to do it was already onboard.
> You maybe forgot to ask what was coming in future software updates Who exactly was I supposed to ask that? The check out cashier at the store? The CTO of the company that manufactures it? Who even knows the answer to that question, and how are millions of consumers supposed to find that out and contact them directly, and why are they permitted to reveal proprietary plans if they even know? Your arguments are delusi…
Normally F-150s, and fridges for that matter, are sold not by cashiers, but salesmen. I suppose there isn't any meaningful difference in the end — except, unlike a cashier, salesmen are named as such because there is greater expectation of them being intimately familiar with the product so that they can answer such questions.
If they can't, that's a pretty big red flag. Why would you conduct business with someone who has proven to be shady (or at least incompetent)?