i wish discord worked better for work
skulk thats only for fun and games sob
Slack has raised our charges by $195k per year
211–220 of 1001 posts
Re: Slack has raised our charges by $195k per year
#212Unpopular opinion: I think it's wild that ANY ORG would pay $200k for a chat app. If I ever ran an org that needed a chat app and the costs came even close to $200k a year, I would rather hire an engineer, contract a designer, and create our own, or more likely, contribute/fork an open source project like Matrix; providing us with the ability to *really* integrate it into our company/tools - as oppose spending it on…
Not unpopular at all. That’s the way
Re: Slack has raised our charges by $195k per year
#213PSA: IRC has been around for decades. Longer than most HN readers. XMPP isn't far behind. Self host. Be in control of your data and your costs.
IRC would not be useful for Hack Club as it's only text. Hack Club requires software that allows us to upload images, create canvases and most importantly, call with others.
Re: Slack has raised our charges by $195k per year
#214I really wish this post had more details. How was the price computed? If Slack charging per user, how did this organization have so many users? Why is their new provider more favorable in pricing? If Slack was previously offering a nonprofit discount, what happened to it? Did they decide that this organization was ineligible, or are they shutting it down in general?
Are there details that would make it suddenly math for you? Getting a $50k bill out of the blue with one week to pay is an organizational failure / bully negotiating tactic.
Exactly what you’d expect from a sales department at risk of missing their arr target this quarter.
Re: Slack has raised our charges by $195k per year
#215What "years of institutional knowledge" does Hack Club and others have in Slack? I assume anything more than a week old to be unsearchable. In fact I want chats older than 1 week to be deleted so inportant stuff will be copied to wiki.
We extensively use Canvases, as well as pinned messages and message links to reference others. As in, I often need to look at older messages, very occasionally years old, but usually within the month.
Re: Slack has raised our charges by $195k per year
#216It's also not a coincidence that Slack is neutering the ability to access channel history via the API very soon. With a very generous rate limit of 2 requests per minute I believe it was and a max of ~10 messages. This is already enforced for new marketplace apps and will apply to all apps starting in March according to their docs.
And archiving apps not allowed in the marketplace… very aggressive move to destroy free and non enterprise tier
Re: Slack has raised our charges by $195k per year
#217It's also not a coincidence that Slack is neutering the ability to access channel history via the API very soon. With a very generous rate limit of 2 requests per minute I believe it was and a max of ~10 messages. This is already enforced for new marketplace apps and will apply to all apps starting in March according to their docs.
what kind of joke is this...
Re: Slack has raised our charges by $195k per year
#218We're using teams in my new company, which is awful for textual communication (lacks threads in chats, groups are more like old forums than new IM). I've been experimenting with self-hosted Mattermost but it seems that it also requires paid license in some situations (e.g. does not have groups for some reason in the free version). I was unable to find another system. Would anyone recommend me something?
I get the sense that Mattermost is the same kind of eventually-get-you-paying play as Slack.
Other threads are mentioning Zulip, which feels more old-school free as well as Free open source.
Re: Slack has raised our charges by $195k per year
#219For those of you recommending matrix, have you tried in earnest to use it? I couldn't get reliable video and call to work, even with stun/turn servers properly configured (chrome doesn't trust let's encrypt for ICE certs, that was a fun one to debug, had to go with zerossl). Sometimes the phone wouldn't ring, rarely did video work. The element app for android doesn't notify correctly unless the app is open. For day t…
Are you having these problems on Element X or Element Classic (the old mobile app, which is in maintenance mode?)
(Element Classic used a mix of legacy Matrix voip calling for 1:1 and Jitsi for group calling; Element X has switched to native MatrixRTC (Element Call) for E2EE for both 1:1 and group, but is technically still beta as we’re still finishing the 1:1 UX. On Android, notifications are a known problem on Element X Android but if you give the app total permission to run in the background they should work.)
Re: Slack has raised our charges by $195k per year
#220we built a tool on slack for communities and companies, and then did some outreach to community leaders about trying it out. they almost universally said that they hated being captive to slack and wanted to transition away.