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Proton Mail suspended journalist accounts at request of cybersecurity agency

theintercept.com

211–217 of 217 posts

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#211

Earlier quoted context omitted.

So, now you have to worry about your VPS/Internet provider deplatforming you. Or about your domain name being seized. And spam filtration, backups, redundancy... I'm not saying email self hosting should not be done, I just say a bit of planning should be done. DNS seems like the most annoying part, it is SPoF by design. The problem can be mitigated, but seems like cannot be solved. For example, owning multiple domain…

> So, now you have to worry about your VPS/Internet provider deplatforming you. Or about your domain name being seized. And spam filtration, backups, redundancy... Your VPS / ISP better have a good reason to "deplatform". If you're really worried, use two different ones. Also, people have more problems with being "deplatformed" by Google, often with no reason given, and with no way to communicate with a human about t…

1) To quote myself: "I'm not saying email self hosting should not be done, I just say a bit of planning should be done". I self host my email. I just meant it is not "just rent a VPS and slap some docker containers on it"

2) I never said receiving email is a SPoF

3) Please explain in detail what do I do in order to keep receiving emails using "me@johndoe.com" after johndoe.com gets undelegated. I do not know of a way and would very much like to know. If there is no way.. It is a SPoF.

edit: formatting

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#212
post #156
post #70

Earlier quoted context omitted.

The effect is opposite - things get fixed only when you get enough social noise and that is not good.

This has always been true. The difference today is that if you are able to craft a powerful message, distribution isn’t a problem anymore.

Many companies are getting only bigger and more global so it is easier for them to ignore the complaints until it catches the media. Since the scale is getting so big, complaints do not risk the revenue until it hits the media. Ecosystem wasn’t so global and instant in the past.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#213

Earlier quoted context omitted.

You mean Firefox Replay right? It has been in beta for a long time (I mean anything other than the basic free plan). Did you get in via some invite or so? https://relay.firefox.com right? Or there's another service? > that makes your email pretty identifiable Agreed. I have also stopped abusing the catch-all of my domains. It became a pain very soon. Not only privacy issues but I couldn't possibly block those emails/…

Yes I was using Firefox Relay. > Did you get in via some invite or so? I signed up normally. It's been a while so I don't remember the details but I didn't receive any invitation or early access etc.

I mean there's a Free Plan which is the only one available to be used and it has no "reply from alias" feature.

Then there's "Email Protection" which has reply from alias feature, doesn't show any billing. Two other plans with "billed monthly". But all three are still on "Join the Waitlist". Maybe it's not released in my geography yet.

https://i.postimg.cc/FsndSJm5/temp-Image-Vp5r-HT.avif

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#214
post #99

Earlier quoted context omitted.

Yes. Most CERT requests are valid and good and should be obliged.. but there should be a manual check involved. Especially when an appeal is filed. Especially when the content is obviously security reporting. Both extremes are wrong - don't ignore CERTs and don't mindlessly oblige them. Find one of the many reasonable middlegrounds.

> but there should be a manual check involved. I suspect there's a few email providers where the marketing and reputation management teams are hurriedly adding "check the user and the user's affiliated social media reach before suspending this account, and before responding to any support requests from the user." My new elevator pitch: We proactively research all of our customer's users and new signups to assign them…

They could have just literally read the emails the account had sent.Or looked at who the recipients were.

Or even have checked how busy the account was.

Or check their received legal mail.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#215

Proton dropped from the top spot on my list of “user-first email platforms” when they announced they’ll be deleting accounts that haven’t logged into their service in some arbitrary amount of time. If I can’t rely on my email / messaging / phone / communications provider to keep an open line for as long as I need it – whether that’s one year or two years or twenty years, then I’m not going to use it. And if they requ…

I built one that doesn't delete accounts and plan to accept payments in CryptoNote. If anyone wants to try it ping me.

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#216
post #146

Proton's response copied from a Reddit thread: Hi everyone, No, Proton did not knowingly block journalists’ email accounts. Our support for journalists and those working in the public interest has been demonstrated time and again through actions, not just words. In this case, we were alerted by a CERT that certain accounts were being misused by hackers in violation of Proton’s Terms of Service. This led to a cluster…

[deleted]

Re: Proton Mail suspended journalist accounts at request of cybersecurity agency

#217

Earlier quoted context omitted.

Yes I was using Firefox Relay. > Did you get in via some invite or so? I signed up normally. It's been a while so I don't remember the details but I didn't receive any invitation or early access etc.

I mean there's a Free Plan which is the only one available to be used and it has no "reply from alias" feature. Then there's "Email Protection" which has reply from alias feature, doesn't show any billing. Two other plans with "billed monthly". But all three are still on "Join the Waitlist". Maybe it's not released in my geography yet. https://i.postimg.cc/FsndSJm5/temp-Image-Vp5r-HT.avif

It's likely due to Firefox Relay being available at limited regions [1].

Here's what I see [2].

[1]: https://support.mozilla.org/en-US/kb/which-countries-firefox...

[2]: https://postimg.cc/q6H9nDQf

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