Earlier quoted context omitted.
This should help you trace the argumentation to cited research that is certainly not ”tone deaf”: https://www.nngroup.com/articles/ten-usability-heuristics/ 1. *Consistency and Standards* Claim: "The 'View Options' dropdown didn't contain view options, but rather sort options, and I didn't realize it was a split button with two completely different functions." Violation: This breaks Consistency and Standards. The use…
Something like this would have been a better post than the linked one, but even this is not necessarily objective on each count - and design has a fundamentally subjective, human element based on our collective experience with every kind of interface, ever, which is affected by experience/culture, everything. E.g. in your list: there is no “dropdown name”, it’s a misidentified element by the post writer. Add to it th…
To take into account the remaining subjectivity, there is usability testing. Most findings start to repeat themselves after 5 representative test subjects. But if you don’t test at all, you’re just shooting in the dark, as may have been with this gnome design.