I don't agree with this article. I think DNS is something few people take the time to learn, but it's not actually hard to learn. One of the great things about DNS is that the system itself will tell you about it's internal state in response to queries. It's very easy to inspect a DNS server for a known zone and understand how it works, and there's very good tooling that's free and widely available to do this (like d…
Hard disagree. For me, DNS is like doing taxes: I touch it once a year or so, find it Byzantine, know enough to be dangerous, but am always frustrated that I don't use it often enough to remember exactly how to configure things without having to consult poorly written and/or overly technical tutorials.
I'd like to see a better version of web-based tools like mxtoolbox.com that will analyze DNS records, let you know what's wrong, and give you actual examples of what settings you need for things like DMARC/DKIM/SPF records. In my experience, online tutorials for setting them up come tantalizingly close to giving me what I need, but I often end up getting stuck with the last few details (usually the weird punctuation required) because, again, I touch this stuff so infrequently I just don't remember from one time to the next. Ideally I'd want a form-based tool that gives you drop-downs to select from and, when submitted, just gives you the actual record you need.