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Fly.io Postgres cluster down for 3 days, no word from them about it

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Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#211

Earlier quoted context omitted.

I use both and am very satisfied, especially by Hetzner.

I remember someone complaining they had to send Hetzner a passport or some other type of ID to cancel their services. Does anyone know if that's still the case?

They require passport or some sort of ID on registration, and it is weird when compared to others. I was not happy with that part, but I am happy customer since (almost a decade now).

As far as I know, they do not require any ID when canceling the service.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#212

Earlier quoted context omitted.

Ok as long as we’re getting conspiratorial, something similar I observed has bugged me. About a year ago fly awarded a few people in the forums, I think it was 3, the “aeronaut” badge. Basically just pointless bling for a “routinely very helpful” person or somesuch. Still, I can imagine it was cool to get it. No, it wasn’t me. One person I saw with it absolutely deserved it: this person is, to this day, always hoppin…

Conspiratorial or not that's enough for me to never use it. God forbid someone recommends another platform that handles your clear shortcomings.

> Conspiratorial or not that's enough for me to never use it

Well if it's not true then that would be a silly reason to pick to not use them.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#213
post #165
post #151

Earlier quoted context omitted.

Try filing a bug with any of the big three cloud vendors when you're on their free plan. It's really not different, the thing that is going to get you fired is not realizing you're not paying a couple hundred bucks per month for premium service on the infrastructure that is mission critical to your company.

Funny story, when I started my current role I researched our hosting provider. I couldn't find the matching invoices in the accounting system. So I called the vendor, a local company. They'd not set our account up correctly, billing was not enabled. Since then we've been billed. I'm glad we sorted it but it wasn't a good look to start my role by increasing our spending.

I feel like starting your role by discovering a crucial service wasn't being paid for and therefore was at risk of suddenly going away should be a pretty positive thing.

However 'should' is pretty load bearing there and actual results are probably heavily dependent on management culture and the current state of office politics.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#214

I really want to love Fly.io. It's super easy to get setup and use, but to be honest I don't think anyone should be building mission critical applications on their service. I ended up migrating everything over to AWS (which I reallllly didn't want to do) because: * Frequent machines not working, random outages, builds not working * Support wasn't responsive, didn't read my questions (kept asking same questions over a…

My experience was the same. I stopped using it for hobby projects recently when I had two consecutive days of being unable to build anything. The same stuff that built the week before, built fine locally, then eventually built on fly again — just, inexplicable downtime with no word from support. Their free tier is very generous. You can get a lot happening and stay under their billing threshold. But, I like to get st…

> I need a service that’ll let me just build my goddamn project. This was a small static site built by Node, so nothing spectacular happening

(Cloudflare|GitHub|GitLab) Pages should do you nicely!

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#215

Earlier quoted context omitted.

Seems like the OP should have made a HN thread in the first place instead of posting to community.stri^H^H^H^Hfly.io

> ^H^H^H^H alt+backspace will wipe that substring in most shells in one go.

Thank you for that little nugget. I learned something today :)

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#216

Earlier quoted context omitted.

Seems like the OP should have made a HN thread in the first place instead of posting to community.stri^H^H^H^Hfly.io

> ^H^H^H^H alt+backspace will wipe that substring in most shells in one go.

ctrl-w my friend. Don't even have to put down your drink.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#217
post #124

Earlier quoted context omitted.

I adore DO. They’re seriously underrated. I love how they’ll just give you a server and say here, have at it. No abstractions, no fancy crap, just get out of my way and let me do my thing.

I'm using Digital Ocean App platform, which does pretty much everything for me. It's very simple to use. I can run my app as a single developer without caring about infrastructure for 99% of the time.

Do they offer authentication/authorization?

This is the one thing I need in every app and don't want to do myself.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#218
post #198
post #182

Earlier quoted context omitted.

There's a sweet spot of early startup or side project where you don't have the time, budget or people to manually set up and maintain servers on your own or deal with the complexity and cost of Kubernetes or AWS, especially when your focus is on building the product and acquiring customers. Heroku (before its inevitable enshittification under Salesforce) was great for this use case. Sure you will outgrow it at some p…

What exactly does Fly.io give you? You already know how to set up your project locally. Why not just do the same setup on any cloud VM and boom it is online?

Not sure what fly.io offers vs Heroku or others (I have played with it some time ago but not used for anything serious), but for an equivalent I'd be looking for automated load balancer setup with SSL, easy scaling up so I can go from 1 to 2 or however many web services (with UI or CLI), simple deployment configuration with a Procfile (or whatever) and managed PostgreSQL/MySQL/Redis including backup/restore when needed.

That's more than what I would have or need locally.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#219
post #206
post #204

Earlier quoted context omitted.

> Do you really think we have a desire (or time) to punish somebody for doing the same? idk man, there's these awfully convenient disappearing forum threads too. The benefit of the doubt is starting to expire. I see you're a co-founder, so presumably you have some sway on priorities and skin in the game. I think you should take the reputational damage you're accruing here much more seriously than you apparently are.…

> you've just been caught hiding inconvenient forum threads too FWIW, I do believe them when they say this wasn't intentional. Considering how the Internet operates, they would be incredibly stupid to do something like that on purpose. That being said, the way the entire affair was handled certainly leaves a lot to be desired.

I actually believe them on that too, FWIW. This time. It's just too dumb. I hope, for their sake, it's the truth.

I was really just trying to point out that this kind of good faith benefit-of-the-doubt has a limit, and fear of reaching that limit should be keeping people at fly up at night a lot more than it apparently is. I don't know how many colossal public fuckups a company can endure before its reputation is permanently ruined, but it's definitely not infinite.

Re: Fly.io Postgres cluster down for 3 days, no word from them about it

#220

Earlier quoted context omitted.

I moved from DO to Hetzner ( cheaper), I am happy about it.

Does anyone know how Hetzner pricing is half of DO yet is profitable, while DO is loss making with 6% operating margin?

Me and my partner have paid a visit to their datacenter in Nüremberg. The answer is efficiency. They get more processing power than the other providers for the energy they have to put in
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