211–220 of 845 posts
If you live in southern California an have a Los Angeles Public Library card, you can view the NY Times by logging in every two days. You do have to register at nytimes.com but it's all free. Regardless, you should check if your local library has an online subscription.
The re-registration process is annoying, but hey, it's free...
I've never been able to cancel any subscription with ease, so nowadays I always use Privacy to get temporary credit cards. When I want the subscription cancelled, I try the provider's website, if it doesn't work, I just cancel the card all together.
This sounds like some kind of fraud, or at least an easy way to tank your credit and get debt collectors after you if caught. For what it's worth I've never had trouble canceling anything I've subscribed to.
I've never been able to cancel any subscription with ease, so nowadays I always use Privacy to get temporary credit cards. When I want the subscription cancelled, I try the provider's website, if it doesn't work, I just cancel the card all together.
This sounds like some kind of fraud, or at least an easy way to tank your credit and get debt collectors after you if caught. For what it's worth I've never had trouble canceling anything I've subscribed to.
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That is the point, that's why I subscribe, regardless of the unsubscribe difficulties. The value is way higher than some inconvenience.
Irrespective of the quality of the publication or whether one wants to support a specific industry or publication by default, there's no good-faith reason why canceling a subscription has to be difficult.
For me it is and I stated why.
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This sounds like some kind of fraud, or at least an easy way to tank your credit and get debt collectors after you if caught. For what it's worth I've never had trouble canceling anything I've subscribed to.
What kind of fraud does it sound like? I gave my credit card to the merchant and said they could charge it for auto-renew, but that doesn't seem to put me under any obligation to make sure the card is still valid next year - credit cards expire or get canceled all the time. The merchant is free to cancel the subscription if the auto-renew fails.
Most of this chatlog is "you" adding more noise than is necessary for this transaction.
When I tell someone I want to cancel a service, the only thing I ever want to hear is, "Yes sir." followed by, "All done, sir." And maybe a, "Have a nice day, sir." Period. I give you money. You give me a service. I stop giving you money. You stop giving me the service. Its just that goddamn simple.
Imagine having a business model so fragile that your only line of defense is to obscure the cancellation process through these tactics. Do they really think that they can curve their churn this way? I mean best you’re doing is getting maybe another month or so of revenue from a customer who is just pushing the pain of cancelling because they are busy or lazy. And at the end instead of getting what could be a dormant…
I'd bet that a small percentage of cancellation requests are waylaid by these sorts of underhanded tactics. Even if the success rate is low, it's still not zero.
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If you ever need to cancel comcast, time warner or similar entirely and quickly, just tell them you're going to prison. No joke, it works.
"I'm going to prison, but I'd like to keep my internet"
Also, the subscription was $15 a month?! Don't remember seeing that number when I was subscribing.
I had a similar issue with the Wall Street Journal a few years back, and despite having spent the majority of my career working on Wall Street, I’ll never buy a subscription again. I signed up for a really good deal for 6 months of digital + paper delivery, but my paper always arrived a day or two late, so before my 6 months were up I tried to cancel, but couldn’t figure out a way to do so on their website. I message…
I almost bought a WSJ sub during a recent sale, and decided against it specifically because I checked and it said I'd have to call them to cancel.
First time i bought it via Amazon Prime, when it was available and with Amazon i could cancel stuff directly via Amazon at any time, bypassing WSJ minefields.
Then WSJ got smart and start selling it directly in hope to force subscribers to go through their sales jerks in case they want to cancel.
This made me to turn away from WSJ for good.