Earlier quoted context omitted.
Please lets not start this. Apologies means nothing, especially coming from companies.
That’s bleak. We’re at the whim of our corporate overlords.
[Your account is experiencing a car accident]
YouTube accidentally permanently terminated my account
211–220 of 280 posts
Re: YouTube accidentally permanently terminated my account
#212Earlier quoted context omitted.
Would be interesting if governments (perhaps the EU) started mandating levels of support.
An example in Australia is consumer protection law. This saved me recently. My AppleCare has expired. I had raised a support case with Apple before that about a flickering screen. I live in bali where we have no Apple stores and authorised service centres take 5-6 weeks to do screen replacement. But after opening the case I call support to discuss this open issue and going to Australia to get it fixed. The supper guy…
To clarify, you bought the device in Australia and thus had an Australian warranty on it, right?
Re: YouTube accidentally permanently terminated my account
#213Earlier quoted context omitted.
This begs the question: should they be offering a service they are unable to support? Or perhaps we should shut up and be content they offer the service at all, no matter the impact to a “minority” of lives?
I just went through password recovery for my 10 year old sons gmail account. They ask a few security questions then ask for the recovery email address. It sends a login code to the recovery address. I input that code back on gmail site and it says “sorry we could not recover your account”. Why send the code to the recovery email address if it’s not going to work?
There is a dead sibling comment by qroshan that gives a likely reason:
> 10 year olds can't have gmail account. If your son entered the correct date of birth, it is permanently lost
Re: YouTube accidentally permanently terminated my account
#214Earlier quoted context omitted.
An example in Australia is consumer protection law. This saved me recently. My AppleCare has expired. I had raised a support case with Apple before that about a flickering screen. I live in bali where we have no Apple stores and authorised service centres take 5-6 weeks to do screen replacement. But after opening the case I call support to discuss this open issue and going to Australia to get it fixed. The supper guy…
To clarify, you bought the device in Australia and thus had an Australian warranty on it, right?
That’s correct.
Re: YouTube accidentally permanently terminated my account
#215Earlier quoted context omitted.
Redesigned Gmail is ludicrously slow and glitchy in so many ways that old-Gmail was not. According to about:performance, not only is it consistently the most demanding tab in terms of CPU (usually by a wide margin), but it also uses nearly double the memory of Youtube, which is itself also much more bloated than it used to be. Google is supposed to hire the best and brightest engineers around, yet apparently they req…
Plain HTML version is still available and very fast.
And wraps sent emails at 72 characters, which looks incredibly unprofessional. And doesn't autosave drafts.
Re: YouTube accidentally permanently terminated my account
#216Re: YouTube accidentally permanently terminated my account
#217Earlier quoted context omitted.
You're talking about a company who recently stuck a big logo on the spacebar of their Android keyboard
What??? Source? (iPhone user here)
Googles companywide policy is to prominently display the Google logo whenever Googles AI or aggregate data is being used. It's part of their efforts to make the public understand that collecting aggregate data can benefit the public.
The keyboard uses googles AI to predict words using their language modelling, hence why it needs to display the google logo. With the "G" button removed from the top left, they decided to brand the spacebar instead.
Re: YouTube accidentally permanently terminated my account
#218Looks like youtube account has been restored. Update from the medium article: >> UPDATE: We’re back as of 8:39pm EDT April 11, 2020! I received the following email from YouTube: Hi there, After a review of your account, we have confirmed that your YouTube account is not in violation of our Terms of Service. As such, we have unsuspended your account. This means your account is once again active and operational. If you…
I hope they they create an archive of their content to prevent being in a position they can loose it all again
Re: YouTube accidentally permanently terminated my account
#219Earlier quoted context omitted.
If a business can't survive treating humans like humans, perhaps it shouldn't exist.
Again not speaking for Google and only speculating without any inside information on the details of this subject, but: If Google didn’t exist because only customer-paid business models were permitted for the services they provide, you would be cutting the vast majority of humanity off from essential communications and information services, and they would only be available to the wealthiest people in the wealthiest na…
It’s not Google vs paid service, it’s Google vs another free service. They already exist, it’s just that Google has monopoly due to network effects, despite providing inferior product.
Re: YouTube accidentally permanently terminated my account
#220Earlier quoted context omitted.
That's why you always put down your birthday as January 1, 1901 (or whatever earliest date they allow).
Then you've violated the terms of service and when they find out they have an excuse to kick you.
How can they prove it?
And if they don’t have to legally prove it, then they don’t need an excuse either.