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Employee happiness and business success are linked

economist.com

211–220 of 228 posts

Re: Employee happiness and business success are linked

#211
post #154

Earlier quoted context omitted.

Come on, it's incredibly disingenuous to suggest that all folks living paycheck-to-paycheck don't have a valuable skill set. It's also incredibly offensive and elitist, too.

If it's so valuable, why are they living paycheck-to-paycheck? I'd say that their skillset is defacto not valuable enough for their wellbeing.

Idk why are some HVAC techs are working paycheck to paycheck in Las Vegas.

Re: Employee happiness and business success are linked

#212
post #39

Earlier quoted context omitted.

It is a LONG standing dominant philosophy in US business that "morale" is pretty much the last thing to be concerned with. Someone not working well? Get rid of them and replace them with someone better. This has been going on for generations, and I wouldn't be surprised if it's taught all day long, every day, in every business school in the nation.

"Put that coffee down!! Coffee's for closers only."

For all the ways Office Space is dated, I think its meditation on morale won't be for a long time.

Re: Employee happiness and business success are linked

#213
post #80

Earlier quoted context omitted.

Conventional wisdom? Or "common sense?" It's too common to be sauna talk.

It is not something taught at any reputable business school.

I'm not sure what point you're trying to make, are you claiming my assertion is entirely fictional? Harvard and Wharton aren't reputable?

Re: Employee happiness and business success are linked

#214

Earlier quoted context omitted.

Worker wages could go up without increasing the cost of a burger (or other food item), it would just mean the owners make less money per sale. If the decreased stress leads to Burger King workers being more productive (and/or more pleasant to customers), that could mean more sales and more money for everyone involved.

Restaurants are notoriously low margin businesses, I doubt there’s much room to move up in wages, which is also their greatest cost.

"Low margin" is relative. If the owner is taking home more money than the employees, there's room to shift things. I would bet quite a lot that most Burger Kings are in that position.

Re: Employee happiness and business success are linked

#215

Earlier quoted context omitted.

Restaurants are notoriously low margin businesses, I doubt there’s much room to move up in wages, which is also their greatest cost.

"Low margin" is relative. If the owner is taking home more money than the employees, there's room to shift things. I would bet quite a lot that most Burger Kings are in that position.

Profit margin is the amount left for the owner after all expenses are paid. Googling shows restaurants in general have single digit profit margins, so there isn’t much room for pay increases, especially if the owner wants to save for capital improvements like renovations, equipment, or new restaurants.

Re: Employee happiness and business success are linked

#216

Earlier quoted context omitted.

> but posting a roundabout directly goes (I believe) against HN policy Not true; it has long been customary for people to share paywall workarounds in the comments, and the moderators welcome/encourage it.

Comments yes, not as posts (possibly).

True, you’re meant to post the original source, not archive sites like Archive.is or Outline.

But some sites like The Information now have paywall passthrough arguments you can add to the URL, and they seem to be fine.

Re: Employee happiness and business success are linked

#217

Earlier quoted context omitted.

What your casual elitism disregards is that people who actually do the work can have different ideas, especially related to the work they are doing. Put another way, since they have a different perspective than the higher-ups, they are sometimes able to find potential efficiencies and product improvements that wouldn't occur to others. Additionally, front-line workers can see real problems with how customers experien…

A CEO only has to be right 51% of the time to be successful.

That really depends.

Re: Employee happiness and business success are linked

#218
post #154

Earlier quoted context omitted.

Come on, it's incredibly disingenuous to suggest that all folks living paycheck-to-paycheck don't have a valuable skill set. It's also incredibly offensive and elitist, too.

If it's so valuable, why are they living paycheck-to-paycheck? I'd say that their skillset is defacto not valuable enough for their wellbeing.

Because workers, including creative and knowledge workers, have very little leverage until they are essentially one-of-a-kind holders of a high-level skill set. Which isn't to say that their skills aren't valuable, just not unique. The remedies are government intervention or collective bargaining, not everyone clamoring for one of the limited seats at the "subject matter expert" table.

Re: Employee happiness and business success are linked

#219

I use a book called "first break all the rules" It is also based on gallup data. They determined that employee happiness was not correlated to company success. They did find that the following questions in order were highly correlated to company success. 1. Do I know what is expected of me at work? 2. Do I have the materials and equipment I need to do my work right? 3. At work, do I have the opportunity to do what I…

"Can know all the math in the 'verse but take a boat in the air that you don't love?" ― Joss Whedon

Re: Employee happiness and business success are linked

#220

I use a book called "first break all the rules" It is also based on gallup data. They determined that employee happiness was not correlated to company success. They did find that the following questions in order were highly correlated to company success. 1. Do I know what is expected of me at work? 2. Do I have the materials and equipment I need to do my work right? 3. At work, do I have the opportunity to do what I…

Fitting title. I remember close to 10 years ago I proposed a lot of these ideas on my company as a low level manager. I was only asked "how old are you?" And told "your paycheck is us telling you you're doing a good job." Aha
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