211–220 of 468 posts
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It's not that you won't get the money back this time, but that they will refuse to sell you anything in future.
(and maybe yank your Kindle collection and AWS resources at the same time...)
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I bought a desktop Gateway from BestBuy awhile back. It had Best Buy specific crapware and the "special edition" Dell was the same price from the MS store as it was from Dell's website. Buying the business line from Dell gets you better local support and no crapware.
Sometimes Best Buy has exclusive models that have specific software put on there by the manufacturer. You can usually verify if you are getting one of those models by googling the full model number to see if there are other sellers than Best Buy out there.
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Lately my items generally show up on time but badly packaged. I would say 9 of the last 10 books I bought on Amazon have had some kind of visible damage, from minor cover dings to folded covers and ripped pages. The worst is when they put a single book into a bubble envelope that is so oversized the book can slide around and rotate a full 360 degrees inside the packaging. This is essentially a trade paperback book in…
Fire customers? I've never heard of that. My household is a heavy Prime user, and we make returns pretty frequently (few times a month). We've never had any issue.
Not that I feel sorry for them in anyway. Their stock mixing is basically fraud. The only thing that is more maddening are the corporate submissive boneheads that rise to the defense of the prime service whenever someone has a legitimate complaint.
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Lately my items generally show up on time but badly packaged. I would say 9 of the last 10 books I bought on Amazon have had some kind of visible damage, from minor cover dings to folded covers and ripped pages. The worst is when they put a single book into a bubble envelope that is so oversized the book can slide around and rotate a full 360 degrees inside the packaging. This is essentially a trade paperback book in…
Honestly i’ve bought and returned plenty of stuff from Amazon. I never deal with their shit when something comes to me less than par. When I pay for prime, I expect to be paying for any mishandling of my items as well. Nearly every item i’ve wanted to return i’ve been told to just keep and i’ve never had any trouble with them. I always tell them i’m more than happy to send it back but they always refuse and just tell…
I'm sure bad experiences happen but compared to driving to the big box suburban wasteland to browse through a limited selection, Amazon is a godesend.
I actually think it's Amazon that has the poor business model, and I'm puzzled how it's working for them. They are usually not competitive on price compared to other sites, and sometimes it's the same price off the shelf at Best Buy. Big ticket items from Amazon usually have free shipping, but it's a 3-4 day wait unless you pay for "free" shipping by joining Prime. But I quit Prime a few years ago after 10 out of my…
> But I quit Prime a few years ago after 10 out of my last 10 orders arrived late I have a hard time believing this. I've never had late shipments with amazon nor have any of my friends. Are you exaggerating or is there any omitted context?
Before I started paying for Prime, I used to live somewhere (DC) where standard free shipping was always 2 days or less because I lived close to a fulfillment center. Now I live in a place (NYC) where things are late all the time, even with Prime.
I can't speak for the Geek Squad (as I have never needed to use them), but they price match to Amazon (and several other online stores), and will generally have what I am looking for (at least for consumer electronics). I know that I will get it that day (vs. Amazon's "two day shipping" that regularly turned into three or four days) at an Amazon price, it will certainly NOT be a counterfeit, and I don't have to give…
Lately my items generally show up on time but badly packaged. I would say 9 of the last 10 books I bought on Amazon have had some kind of visible damage, from minor cover dings to folded covers and ripped pages. The worst is when they put a single book into a bubble envelope that is so oversized the book can slide around and rotate a full 360 degrees inside the packaging. This is essentially a trade paperback book in…
Even when padding is put into a shipping box, often it's a rectangle or two of "air pillow" that doesn't come close to filling the free space. And/or some of the pillows are broken and deflated.
I've become concerned about how they will ship things.
And, with news of their apparent "kill accounts with too many returns" overreach or arbitrary-ness... Yes, ordering from Amazon is no longer a no-brainer.
(Not to mention the counterfeit problem; that, I myself mostly seem to have avoided by paying attention to the listed fulfillers. And the $150 billion versus temp employees who have to pee in bottles and collect benefits disparity.)
Sorry, I reiterate, occasionally in comments, because at this point, I believe bad PR is the only thing I can contribute to that has any impact.
Well, also, starting to make more of an effort to shop competitors, as pointed out in this comment thread. As to that, secure your payments process. For a while, that helped hold me to Amazon.
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Interesting in the UK they have their own courier who tend to be better than the rest, until it goes wrong that is. Then its a pain in the arse.
I find amazon's own courier is by far and away the most likely to deliver damaged goods, FWIW (Central/East London)
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It was a 65 inch Samsung KS8000, I think about 1500 at the time. The delivery, unboxing, etc, was all free (prime). I scheduled the delivery on checkout, you picked the day and from several 2 hour windows.
> The delivery, unboxing, etc, was all free (prime) "Free" in that it came with your Prime membership which you paid for ;)
I can't speak for the Geek Squad (as I have never needed to use them), but they price match to Amazon (and several other online stores), and will generally have what I am looking for (at least for consumer electronics). I know that I will get it that day (vs. Amazon's "two day shipping" that regularly turned into three or four days) at an Amazon price, it will certainly NOT be a counterfeit, and I don't have to give…
Also love BestBuy's work from home policy.
I can't speak for the Geek Squad (as I have never needed to use them), but they price match to Amazon (and several other online stores), and will generally have what I am looking for (at least for consumer electronics). I know that I will get it that day (vs. Amazon's "two day shipping" that regularly turned into three or four days) at an Amazon price, it will certainly NOT be a counterfeit, and I don't have to give…
> but they price match to Amazon As long as the SKU matches. A lot of products tend to have a Best Buy specific SKU which prevents you from price matching on amazon, because amazon doesn't sell the same exact product. I had this happen a few years ago when purchasing a router.