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OpenEMR: Electronic Medical Records and Medical Practice Management Software

open-emr.org

211–214 of 214 posts

Re: OpenEMR: Electronic Medical Records and Medical Practice Management Software

#211
I don't mean to come across as an asshole; I applaud the effort!

But seeing hierarchical menus just made me close the tab immediately. There are others, much more human-approachable, UI paradigmas.

If we want to push meaningful software to the non-tech-savvy people to make their lives better, we have to start letting go of ancient UX methodologies.

Re: OpenEMR: Electronic Medical Records and Medical Practice Management Software

#212

I don't mean to come across as an asshole; I applaud the effort! But seeing hierarchical menus just made me close the tab immediately. There are others, much more human-approachable, UI paradigmas. If we want to push meaningful software to the non-tech-savvy people to make their lives better, we have to start letting go of ancient UX methodologies.

What would you use instead?

Re: OpenEMR: Electronic Medical Records and Medical Practice Management Software

#213
post #69

Earlier quoted context omitted.

As far as I can tell, there's no economic incentive for health care systems to undergo these transformations willingly. Remember, the digital transformation didn't occur until the HITECH act in 2009, which mandated the use of electronic health records. Why digitize your operations and worry about maintaining tech infrastructure when you can do everything on paper with a handful of secretaries? You could argue providi…

When patients are treated as consumers we'll see the wave of economic incentives. Value based care as part of the ACA is headed in the right direction.

I can assure you, that no patient is a willing "customer" or "consumer" of healthcare. True 'consumers' or 'customers' have a choice to buy something or not. If you are a sick patient, there is no choice.

As a physician and subspecialist I have invested 24+ years of education to achieve this title. Its degrading to our profession and patients to refer to us doctors as 'providers' and to patients as 'consumers'.

This takeover of healthcare by MBA-speak is one of the most irksome trends, and rebranding patients as "consumers" is a patently false equivalence.

Re: OpenEMR: Electronic Medical Records and Medical Practice Management Software

#214
post #212

I don't mean to come across as an asshole; I applaud the effort! But seeing hierarchical menus just made me close the tab immediately. There are others, much more human-approachable, UI paradigmas. If we want to push meaningful software to the non-tech-savvy people to make their lives better, we have to start letting go of ancient UX methodologies.

What would you use instead?

I would analyze the most used click paths and extract the real-life scenarios people are serving with them, and just make buttons for them. Clicking them will provide you with a wizard-like interface that aims at a specific need.

Obviously this cannot replace all menus but hey, it's a start.

Please note: I am not an UX expert. It's just what I subjectively find as a common-sensical approach.

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