Earlier quoted context omitted.
People want free. Things aren't free. But people want free, so let's give them "free" and monetize them indirectly with surveillance, invasive advertising, etc. The entire Internet has gone down this road since it's very hard to compete with someone who is giving something away for "free" (note quotes). Free has given us George Orwell's bidirectional it-watches-you TV set.
>it's very hard to compete with someone who is giving something away for "free" (note quotes) There's at least one very promising competing model: give something away for free (note lack of quotes) and offer people the option to pay. In the software world we usually do that by using the free version as advertisement for a better paid version, Patreon (and Dwarf Fortress etc) show that the model can even work if payin…
Edit: if it were open-source and they paid some people to work on it still, that would be...interesting.