[deleted]
Magic
201–210 of 558 posts
Re: Magic
#202Besides questions about revenue and such, can I just say that I absolutely love the landing page. No gimmicks, no parallax, no videos, no fake testimonials, no hero images, no marquees. Just good copy. Not sure if this is because of how quickly this blew up, but well done.
Thanks! Yeah, honestly, after deciding to launch this we released a really minimal landing page which I saved here: http://getmagicnow.com/index-old.html - As you can see I made that in about 20 minutes, and was not expecting this. After someone posted it on Product Hunt I spent whatever time I could polishing it up. In general though, I agree, simple websites are much better. Thanks for the kind words.
Hm, well here's a startling difference between the HN and Product Hunt community.
The PH comments:
This website looks extremely untrustworthy, purely from a design standpoint. I feel a lot of potential users would be put off by this!
Interesting idea. Terrible site design. Unclear if they're charging for this added convenience.
Re: Magic
#203[deleted]
Re: Magic
#204Hey everyone - this is insane. My friends and I created Magic a few days ago as a side project and it's completely blown up by accident since then. We're getting stormed with messages and orders. We thought we'd launch it ourselves later if it did well, and other people have been posting it on Product Hunt, Reddit, HN themselves... I'm here to answer any questions, although we've hardly slept!
Are you OK with people using Magic for things that don't result in a purchase? Something like "Is the 4:30 train from Greenwich to NYC late?" or "What hours are my local DMV office open?" "Anything you want" makes it sound like people can use it like they'd use Siri.
Maybe they could respond "sure, our researchers can find this for you for just $3, here's a link to add your credit card to your profile".
Re: Magic
#205[deleted]
Re: Magic
#206Perhaps the site's creators will be kind enough to consider the privacy issues regarding Google Fonts: http://fontfeed.com/archives/google-webfonts-the-spy-inside/
Re: Magic
#207Earlier quoted context omitted.
Right from the site: > It's completely free to chat with Magic. When you order something, we'll let you know the total price so you can confim it before you are billed. There are no hidden fees, and tip is included. You have to confirm the price. It sounds like you can decline if you think it's unfair.
I saw, but it doesn't say how their fee structure works. I would rather not have to compare their quote with the original price every time just to be sure I'm not being dealt a 50% "convenience fee."
If you're concerned about minimizing the price, you probably shouldn't be using a service designed to charge you for a few minutes' work. The target market for this thing is people who are looking to trade money for time.
Re: Magic
#208I love the idea, and the execution, but just one nit -- you say "no hidden fees", but I think bundling the fee into the total price is the definition of a hidden fee . If your examples itemized the fee it would be a different story. Other comments here express a similar anxiety, e.g. how much [extra] am I actually paying for this? Also, I know you're busy, but FYI CA state law requires you have a Privacy Policy. I wo…
> CA state law requires you have a Privacy Policy Who does that apply to? Companies based in CA? Companies doing business with anyone in CA?
Both of course! http://en.wikipedia.org/wiki/Online_Privacy_Protection_Act
Re: Magic
#209Wow, everyone! This is truly amazing. We released Magic under 48 hours ago as an experiment and a side project, and now the traffic and requests are streaming in faster than we can handle. Don't worry - we have a plan to handle it. For now we are closing down free registrations so that we can focus on delivering the product to the awesome people who have signed up so far and who are using the service. I've replaced t…
How are you planning to handle returns and customer support issues?
Re: Magic
#210Earlier quoted context omitted.
Thanks! Yeah, honestly, after deciding to launch this we released a really minimal landing page which I saved here: http://getmagicnow.com/index-old.html - As you can see I made that in about 20 minutes, and was not expecting this. After someone posted it on Product Hunt I spent whatever time I could polishing it up. In general though, I agree, simple websites are much better. Thanks for the kind words.
If you visit the direct link: http://www.getmagicnow.com/access.php without adding an email address it still says that "You've been placed on the waiting list!". Simple error, but easy to fix so there is no confusion. Great service!
If you visit this link, you can pay them $5,000: http://getmagicnow.com/pay.php?p=500000
Payment pages should really be linked to an order ID of some sort, without which customers shouldn't be allowed to pay. Otherwise, lots of things can go wrong. Depending on how they have configured things on the server side, a customer could change the amount being paid and the system would consider the ticket paid, cheating them out of money. Or a customer could follow an old link and wind up paying twice if they thought it didn't go through the first time.