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Network Solutions Auto-Enroll: $1,850

inessential.com

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Re: Network Solutions Auto-Enroll: $1,850

#201

Post by PhantomGremlin »

x0054 wrote: post #170
lostcolony wrote: post #150

Earlier quoted context omitted.

I had this issue with Comcast. I didn't even buy the modem from them; I bought it from Staples, and yet, a year after I'd been with them, they decided to start trying to tack on a modem rental fee. When I talked to their 'executive' customer service (whatever it is, the people who actually can do anything), they told me to -send them a receipt-. Are you kidding me? Why don't -you- prove that -you- own it? Where's -yo…

Class action lawsuits are the only way to deal with this! I have no experience in this area, but I know this is a good, reproducible lawsuit. I am willing to be a class rap, just contact me if interested. I think lostcolony, above, has a great class action case as well. It's all small stuff, but you can hit them hard with a class action.

Sadly that probably won't work any more.

Just google for "supreme court" "class action" and you will find how your rights are now really limited in this regard. E.g. in 2011 the U.S. Supreme Court ruled: "an arbitration agreement prevented consumers from pursuing a class action under state law".

There have been several anti-class-action rulings by the Supreme Court.

Re: Network Solutions Auto-Enroll: $1,850

#202

Post by Cowicide »

I've always considered Network Solutions to be the worst of the worst in many ways. Just trying to get a lot of their pricing off their website is a run down the rabbit hole. Even crapster Godaddy is more upfront about pricing than they are.

Re: Network Solutions Auto-Enroll: $1,850

#203

Post by drivingmissm »

acdha wrote: post #153
lostlogin wrote: post #133

Earlier quoted context omitted.

What is it with telecoms? I have had issues like this too but in New Zealand. I actually beg them not to transfer me to their fault team in Manilla every time they decide its a fault I have. If I have to speak to Peachy, Pricilla or Daisy again I'll scream. I eventually found that all Telecoms here have their accounts departments within the country. So any issues I have I choose accounts to talk to. The locals have a…

Telecoms usually a natural monopoly and relatively fixed demand: you probably don't want to dramatically increase your services so the easiest way to increase their per-customer profit is to play games with fees or bundling and cut their costs to the bone, relying on the inconvenience of switching to keep you from leaving. This ensures that you have a reason to call and that the person you reach will be the end resul…

They aren't a natural monopoly-- in the U.S. telecom and video cable (cable internet) are heavily regulated government-granted monopolies. Most U.S. local governments, for example, provide for only one or two cable providers.

Re: Network Solutions Auto-Enroll: $1,850

#204

Post by cpach »

JOnAgain wrote: post #88
brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

Linkedin CEO appears not to have a linkedin page (really?) CFO: www.linkedin.com/pub/kevin-carney/a/494/713 CPO: www.linkedin.com/pub/roseann-duran/0/66a/971 ... it goes on https://www.web.com/aboutus/leadership.aspx they're publicly traded: http://finance.yahoo.com/q?s=WWWW Would be interesting if Yahoo ran this on their finance news site.

If you're the CEO of such a well-known company, I'm not sure what additional value Linkedin really would provide. He probably has tons of connections already.

Re: Network Solutions Auto-Enroll: $1,850

#205

Post by rotten »

shravvmehtaa wrote: post #105

The same thing happened to me. I keep getting charged $15 for customer support I am not ordering, and I can't get it cancelled. After spending over 10 hours on the phone with customer service none of them have the ability to refund orders... Never use them.

Have you tried complaining to your credit card company? I would think if enough people complain, the credit card company might cut them off.

Re: Network Solutions Auto-Enroll: $1,850

#207

Post by PhantomGremlin »

To add to the chorus of "use this other registrar" posts, I'd like to add one thing: read the terms and conditions you are agreeing to.

I did that quite a number of years ago and wound up choosing to use Melbourne IT, aka inww.com for my domains. They were one of the few that didn't have Ts&Cs which they reserved the right to unilaterally change at will. Of course, I've been too lazy to read their current Ts&Cs so maybe their current terms are even worse than NetSol (but that doesn't seem possible, does it?).

Re: Network Solutions Auto-Enroll: $1,850

#208

Post by huhtenberg »

brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

Perhaps change your email on file to

  abuse@networksolutions.com

?

Re: Network Solutions Auto-Enroll: $1,850

#209

Post by goldenkey »

huhtenberg wrote: post #208
brandon272 wrote: post #9

I have an account with Network Solutions that they will not let me cancel without calling their sales team. I do not have an active credit card on file with them nor do I have any domains or hosting services. They send me e-mails every month trying to bill me for something that I haven't signed up for with language indicating that I'm about to "lose" my services (that don't exist) if I don't pay. They're terrible. It…

Perhaps change your email on file to abuse@networksolutions.com ?

Something tells me that you've been doing this to various abusive/spammy services for a long time. Hats off to you, mate. :-)

Re: Network Solutions Auto-Enroll: $1,850

#210

Post by mgkimsal »

gphilip wrote: post #49

OP says he will be transferring his domains elsewhere. Seems like he is in for more suffering before that happens [1]: A Phone Call is REQUIRED for Domain Transfers from Network Solution to Other Registrars .. Transferring a Domain from Network Solutions to another provider requires the Primary Account Contact to make a phone call to Network Solutions technical support (average time 10 to 30 minutes). .. Use of the N…

A client of mine transferred away several dozen domains last year - it did not require a phone call.

OTOH, I had a single domain a few years ago there and I had to call in to transfer. I still have 2 domains there and I suspect I'll need to call to transfer.

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