Earlier quoted context omitted.
I am offering an alternative suggestion to a person who is not happy with dropbox's customer service. He/she has the smarts to decide whether a new service is worth a try. My affiliation is irrelevant. Can u guarantee the readers who downvoted me are not affiliated with dropbox or positively biased towards dropbox. You are no different from the dropbox forum moderators.
I downvoted you. I'm not affiliated with dropbox. Your affiliation IS relevant when promoting services, because it means it's not an honest recommendation from a happy user, it's paid shilling. If you don't understand the difference - or more importantly why one of them bothers people and the other doesn't, you need to stop doing marketing or promotion really quickly. You're going to tarnish the brand of the product…
"Your affiliation IS relevant when promoting services, because it means it's not an honest recommendation from a happy user, it's paid shilling."
That's not a fair criticism. In this case, there is an issue with dropbox, and he is pointing to a solution which obviates the problem at hand:
'Check out Tonido Cloud (http://www.tonido.com/cloud/) and host your own dropbox.'
I think the wording was poor, but reading into the website offering it is clear that the company doesn't have access to the local credentials. In this case, since the alternative doesn't suffer from the problem at hand, I think it's fair for him to mention the alternative.