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Instagram's official response

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201–210 of 258 posts

Re: Instagram's official response

#201

"Legal documents are easy to misinterpret." => Isn't their goal the opposite ?

Easy to misinterpret by people who aren't lawyers and judges is the implication. But when actual lawyers come out and warn you about what it really means, you need to be concerned.

Re: Instagram's official response

#202
Exactly what part of "you agree that a business or other entity may pay us to display your ... photos (along with any associated metadata), ... without any compensation to you" is "confusing"?

It is not complicated legalese; on the contrary it is admirably terse and lucid English. The reason that "it was interpreted by many that we were going to sell your photos to others without any compensation" is because that is EXACTLY what it says they will do.

Unambiguous. Not confusing. What's confusing is that Kevin Systrom now claims it does not say what it very clearly and unambiguously says.

Re: Instagram's official response

#203
Another way to approach this might be to ask yourself specifically what uses you as a user do not want Instagram to pursue with your photos. Then look at the TOS and assess whether the TOS give you any protection against those uses. If the TOS do not protect against those uses then you can tell Instagram directly via feedback what you do not want them to do with your photos. It is easier to amend the TOS by adding specific, unambiguous restrictions on certain uses than it is to try to define the full scope of the permissions to users using random examples.

To restate this another way: Instead of trying to imagine everything Instagram might be permitted to do under the TOS, imagine what you as a user do not want them to do, and then ask for explicit restrictions on those uses.

Re: Instagram's official response

#204
If they had said we're setting up a market to sell Instagram photos. You can opt-in any of your photos, we'll take a cut for running the service, and you get the rest. The problem would be filtering out the junk, not getting people to sell their cat pictures.

Re: Instagram's official response

#205

Earlier quoted context omitted.

Same here. I'm also working on deleting my FB account. That one is a lot harder to do because so many of the small businesses and artists that I follow have abandoned maintaining their own blog/website in favor of just using FB.

what a big mistake! What if FB is suddenly turned off? they do not even have their own url. Well, not everybody thinks about worst case scenarios.

It's really true.

What it really gets to is that there really aren't very good/affordable resources for artists and venues to reach a large audience.

Hiring a local "designer" is often really expensive and you end up with a crappy website that is hard to maintain.

Even using something as "simple" as WordPress can be way too technical for a lot of people.

FB has the benefit of giving them a platform that enables them to quickly connect with their audience.

I see it as a failure of the rest of the internet ecosystem.

Re: Instagram's official response

#207

I find this thread really fascinating. I have a hard time imagining a more better apology from Instagram. They accept responsibility, there isn't a trace of hostility towards any of the people who 'misinterpreted' their terms, they are upfront about needing to make money, and they communicate (or attempt to) that they were never in favor of any of those kind of downright villainous things it seemed like they were in…

I think it's very simple: If they truly believed they would never stoop to those "downright villainous things", they would not need to allow for them in the TOS. Putting the promise in the actual TOS is much more believable than putting it in a blog post.

From the link:

"The language we proposed also raised question about whether your photos can be part of an advertisement. We do not have plans for anything like this and because of that we’re going to remove the language that raised the question."

I think they deserve a little patience and a chance to follow through with their promise. When they do, we can see how villainous the terms still are. And if they don't keep their promise, we can call them on it.

Re: Instagram's official response

#208

Earlier quoted context omitted.

I think it's very simple: If they truly believed they would never stoop to those "downright villainous things", they would not need to allow for them in the TOS. Putting the promise in the actual TOS is much more believable than putting it in a blog post.

From the link: "The language we proposed also raised question about whether your photos can be part of an advertisement. We do not have plans for anything like this and because of that we’re going to remove the language that raised the question." I think they deserve a little patience and a chance to follow through with their promise. When they do, we can see how villainous the terms still are. And if they don't keep…

Not sure why people think they deserve more of a chance to explain themselves. Even after they already tried. They knew what they were doing when the changed the TOS. It wasn't an overnight decision. They did not take any real blame for the stupid decision to change it. It came off as more of a, i'm sorry you misunderstood, than an i'm sorry we did this. There is a good chance there intentions were not bad, but it was a very poor decision on their part to jump to this level. They are not back peddling hard enough in my useless opinion. I don't think consumers owe it to companies to hear them out. This isn't a tiny app developer who made a mistake in legalese. A team of lawyers just tried to eat our free lunch. Even if their intentions were not evil, if it disagreed with the users, they have a right to walk away.

Re: Instagram's official response

#209
post #2

I don't think Instagram/Systrom had any intention to sell user photos or do anything as drastic as the blogosphere made its TOS changes sound. It did the right thing responding so quickly to user feedback. Hopefully it'll result in a TOS that lets Instagram monetize without infringing on the privacy of its users.

The blogosphere will always make things sound worse than they are. But was it really that exaggerated this time. I don't think there intentions were as bad as it came off, but they made a huge mistake. There response was honestly not all that fast considering the instant shit storm this caused. If a million users complain about something immediately after it hits the feeds, and it takes them literally hours to say much of anything about it, there's an issue. The apology was not heartfelt, it wasn't sincere, and came off far more like like, "we're sorry you didn't understand."

I think instagram/facebook should be able to monetize, but I think today marks a gigantic mistake in their history, they went down in myspace fashion. Users dropping like flies, the amount of traffic on services like instaport.me and http://freethephotos.com/ is phenemonal.

In other news, flickr came back from the grave.

Re: Instagram's official response

#210
post #140

Earlier quoted context omitted.

She hasn't said she doesn't consent or request it.

This is why I wish I had downvote privileges. This is a) off-topic, and b) extremely offensive. Please stop.

It's a time-weathered rhetorical device, and probably wouldn't be effective if it weren't also somewhat offensive. Although responding to the device is... unusual.
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