Earlier quoted context omitted.
> friction = focus, focus = product AI tools have put friction where it should be - by eliminating incidental friction. By incidental friction I mean, things that were really not ambiguous, but were made so due to lack of access to resources. As an example, if i needed to navigate, I used a paper map. There was friction in pulling out a map, planning a route etc. This took time. With digital mapping apps this sort of…
This distinction between ambiguous and incidental friction is brilliant. Was just talking about it with my wife because your specific example of a map has been a running debate between us. I just pick the least cost path via the algorithm to the point where I have poor spatial awareness. My father in law insists on using paper maps because he wants to know where everything is to be helpful. For me, the ease of the al…
Digital maps clearly solve the end-goal needs for most people. But like your father in law, there’s definitely a loss in that exchange.
Bearings are incredibly useful. I remember navigating myself and my partner out of a small town on vacation by the position of the sun. It was international so we didnt have internet at the time. Im never going to live that one down!