Live data from Hacker News

Agents for financial services and insurance

anthropic.com

201–210 of 212 posts

Re: Agents for financial services and insurance

#201

Earlier quoted context omitted.

> and you won't get human support or Claude – even if you are an enterprise paying out of your nose. And there's 0 redressal unless you go viral on social media. Sadly this sounds like par for the course when it comes to tech. Too many messages and requests for help depend on knowing someone in the right slack groups.

Which is very confusing to me. If you have groundbreaking AI, you can offer groundbreaking support at scale.

"Claude, please unban me"

Re: Agents for financial services and insurance

#203
post #200

Earlier quoted context omitted.

I think a lot of people are misunderstanding the typical workload of people in Financial Services. They aren't using Claude to transfer money, they're just building a LOT of slideshows and fancy excel docs on made-up numbers to try to sell mergers and new financing options/types of loans. Most programmers would just consider this "sales".

> made-up numbers It's important to note that in most jurisdictions you can't actually do this legally? Like, you may be able to get away with it , but it is actually illegal to sell financial services by misrepresentation?

You can say anything you want in forward looking statements in the US, within reason.

"They will have $1B in revenue by year end" is perfectly fine to completely make up.

Re: Agents for financial services and insurance

#204

I don't trust these AI-only companies to be overnight experts in properly handling medical, financial and insurance data. They have no business providing these tools, unless they want to take all the risk too.

I think a lot of people are misunderstanding the typical workload of people in Financial Services. They aren't using Claude to transfer money, they're just building a LOT of slideshows and fancy excel docs on made-up numbers to try to sell mergers and new financing options/types of loans. Most programmers would just consider this "sales".

there's a lot of domain knowledge in some of those areas.

that domain knowledge is acquired by talking to people - which A.I can't do - all kinds of people since the knowledge isn't written down.

I know this having dated a girl who did M&A deals for media properties - you know your big tv shows/movies etc

Re: Agents for financial services and insurance

#205
post #162

Earlier quoted context omitted.

Before AI, shipping code to production used to be a two-person task: one writes the code, another one reviews the code. Now with AI writing the code, the developer that was supposed to write the code, only has to review it. And this is because they are responsible for the code they ship. Code review has become unbearable because before AI, developers were reviewing code as they went writing it in the first place. Gra…

Why not the developer write the code, then the AI review the code, and then finally a signoff from another human? Far too often people think productivity is the point. Maybe the point is developer's understanding of the product IS the product? You're not engineering black boxes, you're engineering legible boxes.

> Far too often people think productivity is the point. Maybe the point is developer's understanding of the product IS the product?

This is an interesting take.

Re: Agents for financial services and insurance

#206
post #200

Earlier quoted context omitted.

I think a lot of people are misunderstanding the typical workload of people in Financial Services. They aren't using Claude to transfer money, they're just building a LOT of slideshows and fancy excel docs on made-up numbers to try to sell mergers and new financing options/types of loans. Most programmers would just consider this "sales".

> made-up numbers It's important to note that in most jurisdictions you can't actually do this legally? Like, you may be able to get away with it , but it is actually illegal to sell financial services by misrepresentation?

Forecasts have to be made up by definition unless time-travel has been solved. Forecasting is very important, and using the best, most truthful data to get as close to what the future holds is the name of the game, but at the end of the day you're guessing and hoping.

Re: Agents for financial services and insurance

#207
post #165
post #150

Earlier quoted context omitted.

I work in a space where one could imagine a Claude replacing our product. I think someone stated it clearly - they can't take on these kinds of businesses until they build out the risk side and the personnel, all of which is a human problem not a tech one. A lot of processes still require physical steps and backstops because it's not possible to source all the data needed to act on it in the first place. Then you hav…

> they can't take on these kinds of businesses until they build out the risk side and the personnel, all of which is a human problem not a tech one. Yes they can? They have infinite more cash to pay off any risk. What do you need personnel for besides sign off if the AI does it right?

Managing risk is a negotiation across parties, not just ponying up the cash. Personnel completes steps that are still physical requirements, usually by law. I think those are two things Anthropic isn't going to want to get into anytime soon.

Re: Agents for financial services and insurance

#208

Will the big labs leave anything for external competition? This probably killed a thousand startups in this space. in the early internet you wouldn't see google creating their own news site or facebook building their own animal farm. what happened to platformication of everything?

Or "rent seeking" type tools/options that should be baked into products from a much earlier point.

There was an app for OSX that added window snapping, long before Apple added it to their desktop environment. $5 or something for a free feature that just makes sense to build into your product from the start. Apple is king at absorbing this sort of paid add on, eventually. AI makes that faster.

Re: Agents for financial services and insurance

#209

Earlier quoted context omitted.

I find all of these .md files released by the labs to be ai generated slop. The only exception being maybe the /simplify command

It still surprises me how effective the /simplify skill is. I’ve also had some great results with a /reflect skill that asks the agent to look at the work in the broader context of the project. But those are the only two skills I use regularly that aren’t specific to our company, codebase, or tools.

Some engineers I work with have had less than desirable results with /simplify but it overall seems to work! I used to use some of the humanlayer subagents but they haven't been updated in several months

Re: Agents for financial services and insurance

#210

Earlier quoted context omitted.

I find all of these .md files released by the labs to be ai generated slop. The only exception being maybe the /simplify command

No surprise there. Of course the skill files are not human written. The AI is an expert in both following and generating prompts.

Hmmm, I disagree. The AI is exceedingly average at everything it does and requires an expert human-in-the-loop to catch things that appear plausible but are slop. To that degree I think there is a difference between "AI generated" and slop.
Post reply on HN