I wish I could violently shake every internet user while yelling "If you are not paying money for it, you cannot complain about it"
The librarian is selling you a vuvuzela because that is the only way the library has been able to keep the lights on. They offered a membership but people flipped out "Libraries are free! I never had to pay in the past! How dare you try and take my money for a free service!". They tried a "Please understand the service we provide and give a donation" but less than 2% of people donated anything. Never mind that there is a backdoor that you can use, allowing you to never need to interact with a librarian while fully utilizing the libraries services (that the library still pays for).
The internet was ruined by people unwilling to pay for it. And yes, I know the internet was perfect in 1996, I have a pair of rose colored glasses too.