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IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

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Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#201

Earlier quoted context omitted.

No, the anti-DEI stuff is predicated on the idea that civil rights are bad and that white (straight dude) rule is good. There's not really any point in sugar-coating it or pretending the idea has any kind of intellectual or legal legitimacy. It is entirely driven by animus and resentment. The folks driving it aren't even hiding it.

This is classic ad hominem fallacy. I don't think I've seen such a great example in a long time

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Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#202

The anit-DEI stuff is predicated on an idea that there is a clear known 'best fit' for a position and it shouldn't take into account X, whatever X is. The problem is always this, nobody actually knows what a best fit really is. Nature shows us that one trait leads to longer term survival, diversity. When you think you know the traits that pick most suitable and exclude other traits then you are getting rid of the cha…

Why even have an interview or evaluate performance if everything is unknowable? You use your best judgment and consider many factors. You make mistakes and get better with experience. What we don’t want to have happen is a conflict between two opposing goals. That’s very different than disagreement about how to meet a common goal.

You've never witnessed a hiring decision that was based on an almost entirely arbitrary tie-breaker?

All I want out of DEI/Affirmative Action, apart from maybe some proactive efforts to improve diversity in the initial funnel, is for that arbitrary tie-breaker to skew towards the option that's underrepresented in the field. Does that seem unreasonable or particularly unfair to you?

Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#203

Earlier quoted context omitted.

I agree with what you’re explicitly stating, but I can’t tell if you acknowledge and accept the implications. As it stands, your statement boils down to “DEI is not diverse enough.” If one also accepts gp’s point, then it seems DEI should continue, but be applied more carefully and thoughtfully. This would likely mean an increase in resources dedicated to DEI. I agree and would welcome this (without requiring it lega…

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Ethnicity is just one aspect of diversity. In my opinion (in line with gp’s point), it is generally advantageous to increase the diversity of culture and life experiences within a population. As both of these are very difficult to precisely identify or categorize, ethnicity tends to provide a decent, though imperfect, approximation.

Anything affecting appearance can shape one’s life experience drastically as others respond to you based upon their perceptions. And ethnicity affects appearance. As does culture and class.

If this is hard to believe, it wouldn’t be hard to play with one’s appearance (or even one’s speech/behavior) to gather an understanding of how it might shapes one’s life.

Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#204
post #9

Earlier quoted context omitted.

I work for a company that made a big deal about how well it worked. The CEO and chief people officer both made a lot of public statements about it, during and just after covid. They did this claiming they had the numbers to back it up and said numbers but they basically made them up. It was PR and they were using it to aid recruiting into what was and is a company that young people avoided. What numbers they did have…

This often just feels like bad management. They go remote, but don't change a lot of other things or attempt to mitigate the downsides (there are downsides, everything is a trade off) and then claim its a failure when they need a stealth layoff. Also IBM has a long history of "Resource Actions" so this type of thing is not all unexpected from them.

I think it goes beyond bad management.

These are my disadvantages of working remotely. I say all of these things as an advocate for hybrid work arrangements and co-working spaces/satellite offices:

1) Some people work better in an office. Offices are literally designed for working anyhow.

2) Some people didn't, and/or still don't, have optimal conditions in their house to work remotely.

I've seen tons of people on camera (another thing some management likes to "encourage" by mandate) who are working out of bedrooms, closets, or other makeshift rooms in their house. This is just _asking_ for a constant barrage of distractions.

3) Some jobs aren't compatible with remote work. Examples:

- Tech sales (moreso for complex sales and expansions than new sales)

- Many people who work in the public sector (even before this administration's aggressive RTO campaign)

- Most folks doing hardware or embedded work

- Pretty much everyone that we interact with outside of our home on a daily basis, like front desk personnel, doctors, mechanics, retail and restaurant staff, etc.

This creates an unfair imbalance of "haves" and "have nots". It is also very easy for the "have nots" to typecast those who WFH as lazy, especially given some of the memes of people doing all sorts of other things during core hours.

4) Some people don't naturally communicate what they're doing over Slack. This is the one thing I'll blame on management is communication.

Weekly "15-minute" hour long standups and check-in meetings covered for people like this back when we worked in offices, but it can be easy for these checkpoints to slip in when everyone's remote.

Now, these meetings existing are, in and of themselves, signs that management can be improved. Between Slack/Teams/whatever, bug trackers, Git commit histories, Office 365/Google Workspace APIs and all of the other signs of life of people doing things, there are ways for the PHBs to check that people are doing things so that they can report the things being done to their PHBs so they can report to their PHBs all the way up to the board and investors.

It would be great if more companies invested more in their processes to make it possible to assess productivity without needing inefficient meetings. This would make it possible to be a high-performing company regardless of location.

But change is hard, and it's easier for senior leaders/execs to throw their hands up and say "this isn't working; back to the office, now", especially when those leaders are already traveling all of the time as it is.

(I know that the trope of CxOs who golf/eat steak dinners all of the time is common; my experience working with people at these levels does not completely reflect that.)

5) Work-life balance is so much easier to immolate when working remotely.

When your home is your office and your work apps are on your personal phone, it takes the mental fortitude of a thousand monks to not be "terminally online" at work.

"I'll just hop back on after I'm done with the kids/dinner/etc." is the new normal. It existed before WFH, but it feels so much worse now, as the technology needed to set this up is so much more pervasive (mostly MDM being mature for Apple devices and Android becoming much more secure at the cost of everything that made Android fun for us hackers).

This has the fun side-effect of making people who try very hard to keep work and life as separate as possible look like slackers even when they're not.

6) Establishing rapport and camaraderie is much harder to do remotely. This "just happens" when you're working next to the same people every day for months/years at a time.

This was most evident when I joined a new company after COVID to avoid an acquisition. Almost everyone was super tight with each other because they hung out all of the time. There were so many inside jokes/conversations/memories that I was basically left out of, and because traveling was impossible then, forming new ones didn't really happen.

I get that many on this board view this as a feature, not a bug, but friends at work is important to some (most?) people. It's the one thing I miss from the before times more than anything else. Well, that and traveling all of the time!

7) Last thing I'll say on this: onboarding, in my opinion, is much worse when done remotely.

I've switched companies four times since COVID. ALL of these onboarding experiences have had some combination of:

- Loads of training materials, like labs and new hire sessions, that are dry as toast over Zoom but can be extremely engaging in-person,

- Some kind of buddy system that falls apart because everyone is drowning in a sea of Zoom meetings and the last thing people want to do is have ANOTHER zoom meeting explaining things about your new job that are kind-of difficult to explain without shadowing, and

- An assumption that you are a self-starter who will learn how to do your job by self-organizing meetings with people and scouring whatever documentation/knowledge/recordings/etc you can find.

This might just be a 'me' thing, but I've found remote onboarding to be a poor substitute for onboarding at an office somewhere.

Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#205

Earlier quoted context omitted.

Why are you always all over these DEI threads?

Because I view DEI and ethnic identity as a personal threat to my mixed kids. Followed closely by the fact that i’m from a third world country, and I know that promoting ethnic identity invariably corrodes and destroys a society. It wrecks every facet of society and governance. Every issue becomes overtaken by ethnic scorekeeping and jockeying. Democracy itself disappears, replaced with ethnic machine politics.

In which “third world” country have you experienced this?

How does ethnic identity threaten a mixed person?

Being mixed myself, I'd love to know why you think ethnic identity is a threat to me and others like me.

In my experience, it has been a tremendous advantage, despite the fact that I have lost friends and opportunities simply because I am not "white enough". And that isn't a guess or misread, I've been told that explicitly. It hurts, especially as a child, but knowing this happens allows me to understand the importance of exposing everyone to as much diversity as possible. Why? Because each and every time someone has mistreated me or judged me negatively based on ethnicity, it was quite apparent that they have lived a very cloistered life and oftentimes carry some sort of grudge or sense of victimhood despite their advantages. And they quite often look up to someone (e.g. their father or other adult role model) who exhibit the exact same prejudices, insecurities and victimhood.

I've also been threatened and harassed by the out-group because they thought I was of the in-group. Not a fun experience in the least. But again, it became quite clear why they behaved that way: a lack of diverse real-world experience (particularly a lack of positive experiences) combined with misguided lessons from equally misguided role-models.

Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#206

Earlier quoted context omitted.

This often just feels like bad management. They go remote, but don't change a lot of other things or attempt to mitigate the downsides (there are downsides, everything is a trade off) and then claim its a failure when they need a stealth layoff. Also IBM has a long history of "Resource Actions" so this type of thing is not all unexpected from them.

I don't know if it's bad management per se. I think some people are very well suited for remote; some people aren't. Probably a rough extension of introversion/extroversion in the people mix. If you take a bunch of very extroverted people and have them all work remotely they will not have a good time (in general). Equally; if you take a bunch of very introverted people and have them in an office they'll really not li…

Seeing posts on here and Blind advocating for interviews to go back on-site due to cheating next to "RTO bad" posts is wild af.

It's wilder still that the handful of times I've dealt with this have all been before RTO!

Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#207
post #200

Earlier quoted context omitted.

Because I view DEI and ethnic identity as a personal threat to my mixed kids. Followed closely by the fact that i’m from a third world country, and I know that promoting ethnic identity invariably corrodes and destroys a society. It wrecks every facet of society and governance. Every issue becomes overtaken by ethnic scorekeeping and jockeying. Democracy itself disappears, replaced with ethnic machine politics.

I

What is your thought process for that? Do you think ethnic conflicts do not exist in developing countries? Do you think nonwhite immigrants to the US would not talk about politics? Do you think nonwhite immigrants to the US are unbothered by a rise in ethnical tensions?

Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#208
post #99

The general reasoning given by a lot of these companies is that WFH did not work. Same companies were telling is how well it worked and they had the numbers to back it up. I think they are looking for scapegoats for some cost cutting. Officially force people back and hopefully some will quit. In practice, many will continue to operate as before.

For b2b sales, as this IBM initiative seems to be focused on, I think there are a few things going on. This is all my opinion, based on first hand observation during the height of COVID WFH in enterprise sales, for a vendor that did very well during the lockdown period but which "returned to customer" as quickly as possible. First, there was a lot of nervousness about long-term sales pipeline creation during lockdown…

I am not in sales and don’t travel nearly as much as our sales team. But I have been in a customer facing cloud consulting role for 5 years. I am the first technical person that the client encounters after the sales team. I’ve done my fair amount of business travel.

The argument is not that face to face to build relationships with customers is not important. It’s that it’s dumb to have “field by design” roles be forced to be in an office when they aren’t on customers sites.

Besides that, it is disruptive in the office because you are spending a lot of time with the customer on conference calls and how it often works is that the people doing the work are not in the office or even in the same country.

Your client facing staff is US based. But US employees are too expensive to do the grunt work (unless you’re using one of the exploitive WITCH companies).

AWS exempted their “field by design” roles from being in the office during the first few RTO mandates. But they eventually forced them to be in an office this year (after I left).

GCP has in office requirements for their Professional Services staff now too - full time direct hire employees for both AWS and GCP.

Re: IBM orders US sales to locate near customers, RTO for cloud staff, DEI purge

#210

Earlier quoted context omitted.

Why are you always all over these DEI threads?

Because I view DEI and ethnic identity as a personal threat to my mixed kids. Followed closely by the fact that i’m from a third world country, and I know that promoting ethnic identity invariably corrodes and destroys a society. It wrecks every facet of society and governance. Every issue becomes overtaken by ethnic scorekeeping and jockeying. Democracy itself disappears, replaced with ethnic machine politics.

Maybe the emphasis on racial identity in society will prove harmful in the long run. But it's plain to see that the anti-DEI push from the Trump administration is little more than a return to white, male supremacy. For example: https://www.theguardian.com/us-news/2025/apr/07/park-service...

If I had to choose between the two, white supremacy is not what I would pick. And if it sticks around, it's going to be much more of a threat to the life and liberty of your mixed kids.

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