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Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

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201–210 of 310 posts

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#201
post #194

This piques my interest, as I have worked in this space for some years, AND I've had terrible experiences purchasing homes in Bay Area and elsewhere. Product questions: - How is your solution better/different/cheaper for buyers who would otherwise choose a discount buyer realtor services from Zillow or Redfin? - Who will be doing the tours? - Are you offering a tour-only non-exclusive representation agreements? Busin…

- Zillow doesn't actually transact homes themselves, once you click that you're interested in a house, a realtor will call you who is non-zillow affiliated, they could be with any brokerage. Redfin only offers you discount services if you buy + sell through them, but most people buying in the bay area aren't simultaneously selling a home through Redfin.

- We are currently using a 3rd party showing service which has people come and literally open doors.

- Yes we are offering representation agreements to help people tour in light of the NAR suit.

- We will solve the blacklist problem when we get to that size. Not going to start running before catching the ball.

- Incumbents like Zillow have agents as their primary customer, they wouldn't put out their main customer. Redfin's model is to have the human agent at the heart of their product, it would have to be completely remade if the customer was using the interface.

- Liens are analyzed using our disclosure summary tool. Solar loans are often liens, so same applies. Inspections are a disclosure. Contingencies fall into 5 buckets which are fairly standard of inspection/mortgage/insurance/title/appraisal. Negotiations are usually done over text message or email.

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#202

Earlier quoted context omitted.

Redfin only charges 1% if you both buy and sell with them within a window of time (365 days if I recall from our Redfin broker). I've used them exactly once on both the buy side and sell side, and I was not impressed. I would not use them again, even with the 1% vs a more traditional 5% broker fee.

They're a bit sneaky on this one too. You pay full when you buy, but then they only charge 1% when you sell. So you only save on the sell, pay full price for the buy.

Things changed with the NAR settlement, it's 1.5% to buy and 1.5% to sell in most markets now

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#204

Earlier quoted context omitted.

The biggest contribution my realtor made was good negotiation, but even that cannot be confirmed. Why? Because I never spoke to the sellers directly. For all I know, I was their only offer and they were just holding off to see if anything else would come through. When I sell my current home, the realtor commission would be around $20,000. That's $20,000 cash equity that is taken out of my hands. When I did this simpl…

>I'm keepin' that $20K. Just curious, how are you going to advertise your property to real estate agents and consumers in your area?

This seems like a rhetorical question, because it's as simple as a buyer going to something like Zillow and clicking through houses. Realtors are on their way out.

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#205
The youtube video is very abstract and vague TBH. The text messaging is a good feature but the response shown in the video seems like a rushed response with bad formatting. The attention span of users is really low so UX is going to be a game changer in AI. I lost interest when I saw the markup formatted text message responses.

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#206
I couldn't get a tour request to work on Safari (desktop or mobile) or on Chrome. Curious how offers work - you route the web form to a lawyer who then writes the offer and routes it back to the buyer? How are you handling "interrupts"? IE: all the things that need to potentially be part of an offer that only a savvy broker would know how to address with the buyer? How are you handling things like even the seller's disclosure, inspections, etc?

> then reviewed by an attorney at no additional cost.

So how do you make money?

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#207
Real estate agent and (mostly) former software developer here... every time real estate comes up on HN I lose about 50 status points, but here goes nothing...

Just thinking about a few transactions that come to mind...

1) We've got a feud over two trees and had to call in an arborist and a structural engineer.

2) I've got an orchard with a ROFR and a big city lawyer on the other side of the deal, on a property with a disused fuel tank and questions about former pesticide use.

3) A house where the deal only got done because the other agent and I each threw in 1% of our commission to bring the two sides together.

4) A ranch property where there are water rights that need to be cured and where the tenant is telling lies to prospective buyers and need to be evicted.

5) A neighbor who keeps suing people to stop a bridge from being replaced because he wants to force them to sell their properties and doesn't want anyone accessing their properties.

6) A lodge building zoned residential but that has been used for commercial purposes for decades that has a seasonal spring (yes water) that pops up in the basement.

7) A cute craftsman home with an oil tank buried in the backyard.

8) The seller tore out the carpet when they exited 4 days post-closing and left a giant pile of garbage in the driveway.

I'm just throwing out some example transactions here to demonstrate two points:

A) When people make comments about "normal" real estate transactions or why Realtors aren't needed, to me it signals they know jack shit about real estate. If I get one deal a year that is "easy" I consider it very lucky. I do not see how we automate away all of the crazy things that humans do to their properties.

B) At 3% my services are cheap. In the two states where I do business, I'm held to the same standard of practice as a lawyer, plus I'm a marketer, a home stager, a photo / video / drone expert, a land use and water rights expert, an economist, and half a dozen other things in order to provide a professional level of service to my clients. Only to be constantly told I'm just a useless cog who will soon be replaced. Well, good luck to y'all, have fun suing each other.

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#208
post #78

Earlier quoted context omitted.

I mean the premise of your product appears to be that I'd be interacting with an AI. If I were to use it, I would not be hiring Raffi---would I? I was in a situation where the seller of the house, after signing our contract, halfway through closing, decided to try to accept another offer that would close faster. The seller attempted to get out of our contract when we wanted to enforce it and close. An AI wouldn't be…

The vast majority of agents communication is over text and email. It is quite rare that it is required that a realtor must make an in person appearance somewhere, usually that's just for first meetings. But yes, when stuff like this happens, we'll have a person do the required representation. Put it like this: if 90% of realtor time is spent on communication that is done over text an email, then each realtor will be…

> It is quite rare that it is required that a realtor must make an in person appearance somewhere

This might be true in urban markets - I have seen agents with a good book of business who are able to work remotely - but it isn't at all true in rural markets where the culture is entirely hands-on. I still do far too many deals with ink and paper in someone's living room or on the back fender of a pickup truck.

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#209
post #7

Agents are there for the edge cases. We had a contract dispute that required negotiations and even a brief discussion with a lawyer. At one point, our agent was calling title companies in the area to find the _other_ escrow account. How are you planning on handling cases that abruptly require complexity? At first glance, it looks like using a service like what you are describing would have been an unmitigated disaste…

Raffi, my cofounder, is an attorney himself along with having a Realtor license. Most Realtors are not attorneys. You said you needed to talk to an attorney but what if your realtor.... was an attorney? So we have more ability to handle edge cases, not less!

>Most Realtors are not attorneys. You said you needed to talk to an attorney but what if your realtor.... was an attorney?

You are kinda leaning into an observation I've made as a Realtor... whether I should go get a law degree. In many states, the real estate agent really is just a marketing person, and once it's time for a contract the lawyer gets involved. In those cases, the challenge I see is that lawyers are not real estate people - it has been my experience that they know nothing of zoning, land use, water rights, fencing, schools, soils, construction, and the myriad of things I'm expected to know about or find resources for my clients about.

on the other hand, when I look at the risks to my business and the ever-increasing regulatory environment, it sure looks to me like the future belongs to lawyers. Better to get a law degree and then become an expert in real estate than be a real estate expert beholden to whatever the lawyers are making us do now.

Re: Launch HN: Modern Realty (YC S24) – AI Real Estate Agent for Home Buyers

#210

Real estate agent and (mostly) former software developer here... every time real estate comes up on HN I lose about 50 status points, but here goes nothing... Just thinking about a few transactions that come to mind... 1) We've got a feud over two trees and had to call in an arborist and a structural engineer. 2) I've got an orchard with a ROFR and a big city lawyer on the other side of the deal, on a property with a…

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