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Hetzner switches to new billing model

docs.hetzner.com

201–206 of 206 posts

Re: Hetzner switches to new billing model

#201

Earlier quoted context omitted.

Yup, I bought a dedicated server because I needed a CPU with AVX2 and VT-x, and it went poof some days later. They didn't even do me the courtesy of emailing me to tell me about it, I had to ask support: > > When I try to log in to my account it tells me that my credentials are invalid, and when I use forgot password it tells me that my account is disabled? >We recently did some routine reviews of our customer accoun…

Were you an 'uncomplicated' customer i.e. from a country not associated with tons of online fraud, connecting plainly from a 'normal' ISP account (not a VPN, not using a browser cranked to the gills with privacy plugins) and using a conventional payment method registered to you at your address in the same country you were connecting from etc?

Yes. New Zealand.

Re: Hetzner switches to new billing model

#202
post #45

I've heard that Hetzner is a good provider, so I want to buy a cheap unmanaged VPS server in the USA. But can not find any mention about VPS. Any help, please? Just need to replace this one (the same bad story $$$ as Netlify recently): https://www.leaseweb.com/fr/cloud/virtual-server

Be ready to handover a copy of your national ID/passport

This will be required in the US for all providers within a year unless a sufficiently large number of people comment on the Commerce Department's proposed rule: https://www.natlawreview.com/article/us-department-commerce-...

Re: Hetzner switches to new billing model

#203
post #91

Earlier quoted context omitted.

OVH operates data-center close to Montreal (BHS), 8ms latency to NYC. Also it's 100% green hydro electricity powered.

Hydro power is not green. The benefit are it's cheap (in terms of cost to produce) and produces no CO2 emissions. The downside is it makes it harder to fish to travel from the ocean to their spawning sites. Like all power sources, it has benefits and drawbacks and it absolutely impacts the environment.

Hydro on the north of Quebec (most of % electricity produced) is not that a fish-reach area at all. But yes, on some areas in the world that's a concern.

Re: Hetzner switches to new billing model

#204
post #105
post #101

If anybody has migrated from AWS to Hetzner what was your experience? What kind of cost savings did you see? I know it's not a like-for-like comparison, I am particularly curious about the price differentials though, AWS is often a premium.

I helped some smaller companies move from AWS EC2 to Hetzner dedicated servers. One example: Biggest cost saving was in the bandwidth bills. They also realized they don't really need to be able to scale up/down in minutes or having 6 instances online, but having two beefy machines lead to better performance, less latency and cheaper monthly bills. Originally they just went with AWS because the developer who did infra…

I do see a lot of cases when infra stuff is delegated to developer - usually in small companies.

You've pointed on very good point on scaling up/down vs cheap overprovisioning.

Re: Hetzner switches to new billing model

#205
post #101

If anybody has migrated from AWS to Hetzner what was your experience? What kind of cost savings did you see? I know it's not a like-for-like comparison, I am particularly curious about the price differentials though, AWS is often a premium.

around one year ago I've evaluated how much it will cost me to run DB (MYSQL) server on RDS, taking current server (one of) as example.

If my memory serves me well, for medium sized DB of 2TB/160GB RAM/20+ cores, it was something like 2000$/month on RDS and around 230$ on Hetzner (with AX161, actually having 2x3.5TB NVMe disks and high iops capacity and 32c/64t EPYC CPU).

That project was never been in AWS/"cloud" though, so savings are made in upfront.

I have not done any traffic calculations, though - I actually forgot that AWS can charge you for that as well.

Re: Hetzner switches to new billing model

#206
post #194

Earlier quoted context omitted.

Hopefully the people that are running it now are better than the people that started it, however I will never use Hetzner's services for anything again as long as I live.

What is it about the people that started it that puts you off?

In their early days they "accidentally" deleted my servers and backups, and their engineers had the gall to attempt to blame me for their process failures.

I had posted about it on HN awhile ago and had to provide proof to Dan to be able to be allowed to share my story.

They responded to my HN comment apologizing and trying to claim that those people shouldn't have been interacting with customers, don't work for the company anymore and blah blah, but there is no way I could trust a company a second time after losing a month's worth of work.

It was the not apologizing and doubling down on their mistakes that put me off.

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