My wife and I are same account (AT&T, Texas) and hers is down but mine isn't. Only difference is my phone is slightly newer (15 Pro Max vs 14 Pro)
Did I see you on Reddit? As in both are down now?
Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
201–210 of 486 posts
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#202My ATT Phone is in SOS mode. However, ATT's outages status reports: > All clear! No outages to report. > We didn’t find any outages in your area. Still having issues? https://www.att.com/outages/
I'm seeing a variety of outages listed there as of 08:30 Pacific, mostly landline. There are a couple wireless outages shown in Sonoma (and listed as impacting Sonoma and Ventura counties). The initial cause is shown as "maintenance activity".
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#203No info in NANOG yet but expect some in this thread in the coming hours: https://mailman.nanog.org/pipermail/nanog/2024-February/2250...
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#204I haven't had service since around 3am this morning, my internet (fixed wireless) was also down around that time but has since come back on. I had just assumed it was local tower maintenance until I woke up and see it's still out and it's effecting millions. But was surprised to see it barely mentioned/getting engagement here given the scale.
Saw my Comcast was down also (SW Chicago suburbs), about 3AM CST, but it was back before 4AM. I figured it was a neighborhood outage when rebooting the cable modem did nothing, and then it came back without any fanfare. My T-Mobile phone hasn't had any problems, knock on wood.
I'm also in the southwest suburbs, and have Comcast. My internet went out for about ten minutes at around 9:20 CST. I disabled WIFI on my iPhone only to discover I was still offline, and had no signal. Not sure whether the Comcast outage was related, but it came back up very quickly, whereas I still have no cell service (AT&T). My wife does have service, even though we both have iPhone 15 Pros.
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#205Earlier quoted context omitted.
A solar flare targetted at ATT Infra only? Unlikely. Could be a hack Could be a single point of failure Could be a config change that borked the system Could be other things that make more sense we will have to wait for more info.
I know the other carriers are saying they aren't affected, but one look at DownDetector shows that nearly every carrier was affected, and all at the same time.
A user who has a working cell phone could contact a user who is on a network experiencing issues. Because the call fails, that user may decide their cell network is also faulty. Downdetector only works on user reports. Its basically useless for actual measurement because people are bad at troubleshooting.
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#206Earlier quoted context omitted.
A solar flare targetted at ATT Infra only? Unlikely. Could be a hack Could be a single point of failure Could be a config change that borked the system Could be other things that make more sense we will have to wait for more info.
I know the other carriers are saying they aren't affected, but one look at DownDetector shows that nearly every carrier was affected, and all at the same time.
That site counts mentions over social media, if you said 'T-Mobile/Verizon isn't having an outage' it'd still show up as outage activity on it. Plus people report issues calling AT&T customers.
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#207Earlier quoted context omitted.
You'd like to think so, but surprisingly large number of "large scale" things operate on the "everything is fine" until too many people complain about the fire.
Caches make problems fun too. Quite often you see automated tests that check how well your cache/in memory data are working. But when some other customer that isn't in the hot path tries to access their request times out. I've seen a lot of people making automated checking systems fail at things like this.
The phrase “the hardest parts of computer science is caching and naming things” come to mind.
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#208Using myATT app doesn't even show my wireless account anymore. My entire family account doesn't even show up as a service. Seems like a hack or internal issue that deleted accounts? Can others confirm whether they see their accounts?
The account management / status tools were slow and flaky on the best days. I wouldn’t rule out a little extra traffic knocking them out. Correlation is not necessarily causation.
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#209Isn't it wonderful that we allow almost entirely unregulated monopolies that have no actual obligation to provide the service for which they take your money? Telecoms, airlines, insurance scam..ahem companies... Must be nice. I wonder if I could just stop showing up to my job and keep collecting my check. No? Why not? We allow the entities that write our laws and have politicians rubber stamp them to do it. Seems a m…
What is your solution? Let the government run all internet infrastructure? Maybe we should let the federal government run it, like it does the Social Security Administration - which btw, shuts down its website for 4 hours every weekday night and even longer on the weekends. ** They shut down a freaking website for almost 40 hours a week ** because they don't have the technology or skills to keep it running 24/7...in…
Did you miss or just ignore where I agree with you that our government is a massive joke? That doesn't mean that I don't want a real, functional government that operates for the good of its citizenry, or that we don't live in a corporate dystopia where we get charged every last cent they can get away with and barely provide their purported services. You're acting like these networks are otherwise as reliable as they say, provide the advertised speeds, and that these companies aren't doing the bare ass minimum possible to maximize their already egregious profits while paying their employees crap like every other company.
Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users
#210My military friends said to buy gas today... Another friend said solar flares. I can't tell if it's a foreign actor or nature.
Occam's razor says it's none of those things. The simplest explanation is somebody just fat-fingered a change, which happened to coincide with a lot of other things to result in a big outage. Happens all the time.