Posthog is closing their Slack community in favor of forum

Post by rcxdude » Mon, Jan 15, 2024, 2:41 PM UTC

kandros wrote: post #90

whinvik wrote: post #2

Would be nice if forums come back simply because of the searchability. The problem is when they become inundated with users and have too much noise. Maybe it will be just another cycle which will lead back to Slack/Discord after some years and then back to forum after some more.

I recently had problems finding an old message, I learned that having “streamer mode” enabled prevents a lot of search features and filters I had no idea why streamer mode was active so worth checking it this also apply to you

Post by SirMaster » Mon, Jan 15, 2024, 2:54 PM UTC

MrDrMcCoy wrote: post #171

popinman322 wrote: post #119

Earlier quoted context omitted.

As someone who participates in relatively high information density Discord servers (mostly ML related), search is rarely a problem for me. Yes, you need to do keyword search, but it's not the end of the world-- whenever I've needed to find a message 1-3 years back, I've found it successfully. Even in servers that I'm relatively new to.

I believe they meant "not searchable from an external search engine", which is a serious issue in many people's view (including mine). I would also suggest that it's a problem that chats are not browsable, because if you're new to a particular problem, you may not know what keywords you need to search for. With a forum, there are categories you can browse and usually discover the keywords you need much easier.

Post by LorenzoGood » Mon, Jan 15, 2024, 4:07 PM UTC

SirMaster wrote: post #203

MrDrMcCoy wrote: post #171

Earlier quoted context omitted.

I believe they meant "not searchable from an external search engine", which is a serious issue in many people's view (including mine). I would also suggest that it's a problem that chats are not browsable, because if you're new to a particular problem, you may not know what keywords you need to search for. With a forum, there are categories you can browse and usually discover the keywords you need much easier.

It can be searchable from a search engine. https://www.answeroverflow.com/

Post by ParetoOptimal » Mon, Jan 15, 2024, 4:40 PM UTC

l72 wrote: post #204

What is the best opensource forum software?

Post by JCharante » Mon, Jan 15, 2024, 7:31 PM UTC

warthog wrote: post #129

flohofwoe wrote: post #126

I wish all software products would do that. Chat applications are like a busy town square where everybody is yelling into the crowd and important information doesn't survive the moment, while a discussion forum will eventually grow into a public library which preserves information and makes it searchable (assuming that search engines have access to the information of course).

Oh certainly - I go ballistic whenever I see a Discord link for support or community