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Tell HN: I salute everyone on call/working support through the holidays

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Re: Tell HN: I salute everyone on call/working support through the holidays

#201

Earlier quoted context omitted.

> but western culture is very hesitant to say "sorry" This is very wrong. Eastern/Asian culture with its obsession with saving face is the culture where saying sorry is anathema.

Just don’t generalise about massive groups of people? “Eastern” and “western” culture are not monoblocs.

"culture" itself is a stupid generalization

Re: Tell HN: I salute everyone on call/working support through the holidays

#202
post #25

Always be kind, and say it’s your fault. If you don’t do it for the sake of the person you are asking for help, do it because it works better. That’s the most practical advice [0] ever given by Hans Rosling [1], the Fact master himself: > In fact, I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works.…

that dale carnegie book

Re: Tell HN: I salute everyone on call/working support through the holidays

#203

Earlier quoted context omitted.

> she walked all over me > It wasn’t her fault Sir, I don't know you at all, but coming from personal experience, if you often get walked over, maybe it's time to stop taking shape of a door mat. Maybe it _was_ her fault, and you deserve better.

> maybe it's time to stop taking shape of a door mat I'm sorry, I know this is a serious discussion, but this made me laugh. I need to use this in the future.

I would agree on this from experience, even though I would agree with the initial statement as well. The advice applies for some parts in life but not all social contexts.

Re: Tell HN: I salute everyone on call/working support through the holidays

#205

Earlier quoted context omitted.

You ever read something and it's just like... yeah, I'm absolutely done with interacting with this userbase forever? Yeah

I'm curious why you say that? I'm taking it as my comment makes you not want to interact with HN?

It was more what I perceived as a weirdly gleeful insincerity in your comment combined with a _lot_ of similarly weirdly gleeful insincerity in the big comment thread about the SMTP smuggling attack, which had a lot of 'GRRRREEEEAATT WORK BY THESE GUYS' type of comments

Just too much discordanism seemed to surface all at once and it was exhausting.

I know this is 'hacker' news but I always perceived that to mean 'hacker' as in the hacker ethos, not the pejorative 'yeah break shit lol' type of hacker. Sometimes it seems to be all the latter.

Re: Tell HN: I salute everyone on call/working support through the holidays

#206

Earlier quoted context omitted.

I'm curious why you say that? I'm taking it as my comment makes you not want to interact with HN?

It was more what I perceived as a weirdly gleeful insincerity in your comment combined with a _lot_ of similarly weirdly gleeful insincerity in the big comment thread about the SMTP smuggling attack, which had a lot of 'GRRRREEEEAATT WORK BY THESE GUYS' type of comments Just too much discordanism seemed to surface all at once and it was exhausting. I know this is 'hacker' news but I always perceived that to mean 'hac…

as someone who's been part of the community for years, I'd say your perceived version of Hacker is the correct usage here.
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